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As new ships are launched and cruise lines compete ever more fiercely, passengers can find the choice bewildering. This authoritative and impartial book answers all your questions in detail, whether this is your first cruise or your fiftieth: Independent assessments of 276 cruise ships, The new ships set to debut in 2007, Top tips on how to get the best value for money, What to look for in a ship and crew, At-a-glance charts compare the major cruise lines for cabin facilities, food and service, Expert advice for singles, honeymooners, families, and the physically challenged, Expedition cruises, tall ships, and freighter travel, Great pictures bring the cruise experience to life, Full-color maps of principal cruise destinations. Book jacket.
If you want a holiday that's hassle-free, virtually pre-paid, and that lets you see lots of places while only needing to pack and unpack once, then you should try a cruise. This best-selling book is the cruise industry bible: it gives you all the information you need to choose the right cruise for you. Meticulously updated every year by cruise expert Douglas Ward, it is divided into two main parts: the first helps you work out what you're looking for in a cruise holiday and how to find it; the lively text and colour photographs describe every aspect of life on board, including safety, the highs and lows of the cruise experience and how to save money. The second part contains unbiased reviews and fascinating detail of almost 300 ocean-going cruise vessels, and grades them on service, food, entertainment and facilities, using an internationally recognised ratings system.
Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. Since the first edition of this book, there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health, safety and security maritime issues and legislation. In addition, there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students. Cruise Operations Management presents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated with cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. They include 'Roles and Responsibilities on a Cruise Ship', 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard'. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.
If you want a holiday that's hassle-free,virtually pre-paid, and that lets you see lots of places while only needing topack and unpack once, then you should try a cruise. This best-selling book isthe cruise industry bible: it gives you all the information you need to choosethe right cruise for you. Meticulously updated every year by cruise expertDouglas Ward, it is divided into two main parts: the first helps you work outwhat you're looking for in a cruise holiday and how to find it; the lively textand colour photographs describe every aspect of life on board, includingsafety, the highs and lows of the cruise experience and how to save money. Thesecond part contains unbiased reviews and fascinating detail of almost 300ocean-going cruise vessels, and grades them on service, food, entertainment andfacilities, using an internationally recognised ratings system.
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
Before the eighteenth century, the ocean was regarded as a repulsive and chaotic deep. Despite reinvention as a zone of wonder and pleasure, it continued to be viewed in the West and elsewhere as ?uninhabited?, empty space. This collection, spanning the eighteenth century to the present, recasts the ocean as ?social space?, with particular reference to visual representations. Part I focuses on mappings and crossings, showing how the ocean may function as a liminal space between places and cultures but also connects and imbricates them. Part II considers ships as microcosmic societies, shaped for example by the purpose of the voyage, the mores of shipboard life, and cross-cultural encounters. Part III analyses narratives accreted to wrecks and rafts, what has sunk or floats perilously, and discusses attempts to recuperate plastic flotsam. Part IV plumbs ocean depths to consider how underwater creatures have been depicted in relation to emergent disciplines of natural history and museology, how mermaids have been reimagined as a metaphor of feminist transformation, and how the symbolism of coral is deployed by contemporary artists. This engaging and erudite volume will interest a range of scholars in humanities and social sciences, including art and cultural historians, cultural geographers, and historians of empire, travel, and tourism.