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This essential text provides an authoritative overview of research methodology for both students and professional researchers in management. Based on course needs and written by expert academics in the field, this core text addresses the practical concerns of students in undertaking research that is relevant to management practice. It places emphasis on the more practical concerns of management researchers, focusing on the detail of developing and applying particular sets of research skills. In addition, the book gives straightforward advice on how to: ·develop a systematic methodology · learn to be a successful writer · acknowledge the individual in the researcher The text develops tangible skills and will be an invaluable guide for management researchers and students at postgraduate and MBA levels.
In today's business world, project managers not only have to be diligent in project planning and execution, but also need to have skills in persuasion, communication, and relationship management. Reflecting the changing landscape of projects today, Essential Project Management Skills empowers project managers to master the skills necessary to
`This is a useful book and well written reflecting the author's considerable experience in the field' - National School Improvement Network News `Management Skills in Schools is a terrific digest of many important issues, built around a clear structure that helps the reader absorb information quickly. For the sheers scale of the references to educational gurus, it's worth the cover price: here is everything you need to quote' - Geoff Barton, Friday Magazine, Times Educational Supplement `This book provides an invaluable resource for everyone who is concerned with leadership and management in schools. As well as dealing with key issues and concepts it gives practical advice on strategies and techniques which can be deployed. It will enhance and complement existing skills as well as importing new ideas which will provide professional stimulus for the reader' - Sir Geoff Hampton, Dean of Education, Director of the Midlands Leadership Centre, University of Wolverhampton `For the discerning leader wanting to develop their personal management skills this is a "must have" resource. Whether working through Personal Management Skills independently or used as a professional development tool with a group of middle managers in a school this book will make a difference to how leaders work in schools' - Coleen R Jackson, Director, Roehampton Education Leadership Centre University of Surrey Roehampton `This is a timely collection of resources for those in middle management positions in schools. It brings together ideas on self management in addition to a comprehensive collection of materials on leading teams of staff. Particularly noteworthy are the sections on strategic decision making, action research in school improvement, and dealing effectively with conflict' - Brian Fidler, Professor of Education Management, The University of Reading Team leadership is vital element of school success, whether at the level of department, the curriculum area, the key stage, the phase, or in relation to pastoral and leadership teams. The Team leader must be skillful in creating cultures of success, and personal management skills are at the heart of getting the best from team members. In this book Jeff Jones shows how managers in education can contribute to school improvement, and focuses on the essential personal and practical management skills needed to instill a positive team culture, and support colleagues effectively. This book is an essential resource for those who lead and manage teams, at all levels within schools. Dr Jeff Jones has been a senior consultant and head of training and consultancy unit at the Centre for British Teachers CfBT in Reading since 1998, and is the well known author of such books as Monitoring and Evaluation for School Improvement, (2000), and Performance Management for School Improvement (2001)
The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills—as voted for by 15,000 managers and professionals worldwide—into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
Your company thinks you're ready to manage. We think you could use a little help.
Zachary Wong offers practical strategies, skills, and tools to help project managers diagnose and solve their toughest people problems. Based on decades in the trenches, the book shows how to confront and correct bad behavior, increase team performance and inclusion, turn around difficult people and poor performers, get people to do what you want them to do, boost employee motivation and attitude, reduce change resistance and risk aversion, and manage difficult bosses. Wong believes that the best team leaders are problem-solvers and facilitators, so this book provides problem-solving models and tools to diagnose people problems, and facilitative methods, processes, and techniques to correct them. It's an approach that can be personalized to fit any person or situation. Each skill is explained with a well-balanced mix of case stories, examples, strategies, processes, tools, and techniques along with illustrations, graphics, tables, and other visuals to clarify key concepts and their workplace application. To reinforce the most important learnings, Wong includes a “Memory Card” and “Skill Summary” at the end of each chapter. Nothing is harder than leading people and managing project teams. Being successful takes a combination of knowing human psychology, organizational behaviors, and human factors; having supervisory, process, and communication skills; ensuring good teamwork, high integrity, and strong leadership; and having the ability to integrate and apply these skills to a diverse work team. The Eight Essential People Skills for Project Management is designed for individuals, team leaders, and managers who oversee and coordinate the daily performance of others and who are seeking solutions that they can apply immediately.
As a manager you will be expected to resolve a range of legal, ethical, operational, human resource, and financial issues that affect your organization. Essential Management Skills for Pharmacy and Business Managers supplies the understanding you will need to manage the day-to-day challenges in this increasingly competitive environment. Presenting a wealth of information on how to resolve common issues across all sectors of the pharmacy environment, it uses case studies to illustrate the methods required to create a patient-focused business where teamwork flourishes and continuous improvement becomes a reality. The book describes the kinds of things that will most often go wrong in organizations of all types and sizes and provides proven methods for resolving these issues. It explains how to develop and implement an effective quality management system in the pharmacy or a retail operation that complies with external standards. Outlining an efficient performance appraisal system, it describes how to manage diversity and details time-tested problem solving, conflict management, and stress management techniques. With coverage that includes employee management, quality management, and quality assurance, the book describes how to create a harmonious work environment that promotes effective communication between pharmacy staff, medical professionals, care givers, patients, and customers. Complete with links to further information in each chapter, it arms you with the tools to empower and motivate your employees to provide world-class patient and customer care.
Being a manager is tough, and being a first-time manager is even tougher. Idiot’s Guides®: Management Skills is a hands-on guide to helping managers of all experience levels survive and thrive in the often murky and difficult world of management. Readers of all skill levels will benefit from this book. First-time managers will learn how to make the transition from peer to leader, how to formulate their own management style, the basics of managing people, how to recruit and hire key talent, and how to communicate constructively. Experienced managers will benefit from proven advice and techniques to help fine-tune their skills and deal with many of the most common problems that every manager is confronted with—from hiring and firing, to dealing with problem employees, to motivating and inspiring employees to be self-driven and successful. Along the way, all readers will learn essential skills that will help them be more successful as a manager and employee.
A crash course in managing productive, successful, and happy employees! Effective employee management is imperative to a business' success, but all too often management books turn the important details of best practices into tedious reading that would put even a CEO to sleep. Management 101 cuts out the boring explanations of management policies, and instead provides hand-on lessons that keep you engaged as you learn how to manage productive, happy employees. From hiring and firing to delegating and coaching, this primer is packed with hundreds of entertaining tidbits and concepts that you won't be able to get anywhere else. So whether you're a business owner, a middle-manager with many direct reports, or an entry-level employee learning to supervise interns, Management 101 has all the answers--even the ones you didn't know you were looking for.