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This book, Basic Business and Administrative Communication, is written with the ultimate aim of providing readers with basic business communication and administrative concepts. The book considers communication as a vital tool to the success of every business, and therefore presents in-depth coverage of the following topics: Overview of communication Models of communication Context, levels, media, and barriers to communication Lines of communication Oral communication Non-verbal communication Listening in business communication Essentials of effective business writing Written communication Job hunting, preparing resumes and interview guidelines Meetings as an administrative function in organisations Requisites of valid meetings Roles of the secretary and chairperson at meetings Report writing The role of information communication technology in business communication The author recognises the importance of skill development and provides practical examples of business documents such as business letters, memos, and itinerary that readers can follow to create their own to maximise their effectiveness and contribute to organisational success. The book is essential reading material for undergraduate and higher national diploma business students.
This Seventh Edition of Business and Administrative Communication by Kitty Locker is a true leader in the business communications field. Beyond covering the broad scope of topics in both oral and written business communication, Locker's text uses a student-friendly writing style and strong design element to hold student attention. Real-world examples and real business applications underscore the relevance and importance of the material presented to the classroom experience and to the students' careers. Kitty Locker's text also conveys the best possible advice to students through its research base; the author's reputation as a contributor to this field of study lends an even greater element of teachability and relevance to this market-leading title. Locker continues to lead the pack with innovative technology offerings - the BComm Skill Booster, PowerWeb - round out the learning experience with Business and Administrative Communication
Business and Administrative Communication (BAC) is flexible, comprehensive & up-to-date, specific & interesting. BAC uses a rhetorical emphasis of audience, purpose, and context allowing communicators to shape their messages appropriately for all channels and purposes. BAC conveys the best possible advice to students while Connect Business Communication allows students to apply concepts and practice skills. In short--Connect + BAC = An effective communicator
The tenth edition of Business and Administrative Communication is a true leader in the business communication field. It is described as flexible, specific, interesting, comprehensive, and up-to-date. Unique among business communications textbooks, it focuses on the rhetorical emphases of audience, purpose, and context to allow communicators to shape their messages more appropriately to all channels and for all purposes. Beyond covering the broad scope of topics in all forms of business communication, this text uses a student-friendly writing style and strong design elements to hold students' attention. Real-world examples and real business applications underscore the relevance and importance of the material to the business communication students’ academic and career work. The tenth edition also conveys the best possible advice to students through its research base; the author's reputation as a contributor to this field of study lends an even greater element of “teachability” and relevance to this market-leading title.
Binder Ready Loose-Leaf Text – ISBN 9780077419530 - This full featured text is provided as an option to the price sensitive student. It is a full 4 color text that’s three whole punched and made available at a discount to students. Also available in a package with Connect – ISBN 9780077919764.
This volume takes a communications-oriented approach to a wide range of topics encompassing organization, management, political theory and practice, business-government relations, innovation processes, and IT. Offering a balanced, international presentation, it contains authoritative contributions from world-renowned experts representing various disciplines, including administrative law, organizational and political theory, phenomenology, public and business management, educational technology, psychology, and other fields. The book addresses typically neglected subjects such as communicating through humor, drama, film, poetry, fiction, and other creative forms.