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Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.
A comprehensive study of the causes and consequences of war in the twentieth century
In March 2003, the United States and Great Britain invaded Iraq to put an end to the regime of Saddam Hussein. The war was launched without a United Nations mandate and was based on the erroneous claim that Iraq had retained weapons of mass destruction. France, under President Jacques Chirac and Foreign Minister Dominique de Villepin, spectacularly opposed the United States and British invasion, leading a global coalition against the war that also included Germany and Russia. The diplomatic crisis leading up to the war shook both French and American perceptions of each other and revealed cracks in the transatlantic relationship that had been building since the end of the Cold War. Based on exclusive French archival sources and numerous interviews with former officials in both France and the United States, A History of the Iraq Crisis retraces the international exchange that culminated in the 2003 Iraq conflict. It shows how and why the Iraq crisis led to a confrontation between two longtime allies unprecedented since the time of Charles de Gaulle, and it exposes the deep and ongoing divisions within Europe, the Atlantic alliance, and the international community as a whole. The Franco-American narrative offers a unique prism through which the American road to war can be better understood.
E.H. Carr's Twenty Years' Crisis is a classic work in International Relations. Published in 1939, on the eve of World War II, it was immediately recognized by friend and foe alike as a defining work in the fledgling discipline. The author was one of the most influential and controversial intellectuals of the twentieth century. The issues and themes he develops in this book continue to have relevance to modern day concerns with power and its distribution in the international system. Michael Cox's critical introduction provides the reader with background information about the author, the context for the book, its main themes and contemporary relevance. Written with the student in mind, it offers a guide to understanding a complex, but crucial text.
Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.
Finn Frandsen and Winni Johansen have won this year's Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up to date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, and a glossary of key terms, including lists of further reading for each chapter (including references to publications in English, German, and French), and sections with academic resources, such as brief descriptions of important researchers and research centers, important journals and conferences, websites, etc.The thematic chapters which form the core of the handbook cover the following levels and theoretical frameworks: Level (1): Between Text and Context Introduction: Crisis, Risk, Scandal, and Disaster Image Repair Theory Situational Crisis Communication Theory Contingency Theory of Crisis Communication Renewal Discourse Theory Crisis Sense making Theory Rhetorical Arena Theory Visual Crisis Communication Level (2): Organizational level Introduction: From Product Recalls to Volkswagen's Dieselgate Scandal Crisis Communication - From a Management Perspective Social Evaluators of Organizations: from Reputation to Social Approval Crisis Communication in Private and Public Sector Organizations: Different but Same? Internal Crisis Communication Whistle blowing in Organizations Employee Reactions to Negative Media Coverage Crisis Communication and Emotions: in Organizations and among Stakeholders Crisis Communication and Organizational Resilience Improvisation: When the Crisis Communication Plan Doesn't Work Level (3): Inter-organizational level Communicating During Supply Chain Crises Inter-organizational Relations of Spillover Crises Level (4): Societal level Introduction: From Child Abuse to Environmental Crises and Financial Crises Crisis and Emergency Risk Communication (CERC) Political Scandals Political Crisis Communication Media and the Mediatization of Crises and Disasters Social Media and Crisis Communication Level (5): Inter-societal level International and Global Crisis Communication Intercultural and Multi-cultural Crisis Communication Critical approaches The Ethics of Crisis Communication Beyond Crisis Communication The Future The Future of Crises and Crisis Communication