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Organizational communication impacts service efficiency and productivity. An increase in federal funding to strengthen communication within the airport stakeholders has failed to deliver expected results. The purpose of this qualitative case study is to explore whether miscommunication among the TSA agents and airport employees relates to effective implementation of airport security policies. The central research question focuses on the degree to which miscommunication between the TSA and airlines regarding prohibited items at security checkpoints impeded the effective execution of federal law regarding carry on luggage on commercial aircraft. Using Weick’s organizational information theory, this study examines the implementation of airport security policy focusing on communication between government and industry organizations. A sample of 13 private airline employees and 7 airport employees at a large U.S. commercial airport participated in the study. Data was collected via semi structured interview questions. Data was coded and analyzed following an inductive coding strategy. According to study results, there is very little evidence of miscommunications between government and airline stakeholders regarding policy changes and expectations related to security procedures. However, miscommunication about the same policy changes to consumers confuses travelers, which may explain incidences of prohibited items at the security checkpoints. Implications for positive social change related to this study may assist policy makers in clarifying language to better inform travelers about security changes and prohibited items, the objective of which will promote safer flying experiences, reduce the potential for harm, and result in more expedient traveling.
After 9/11, the initial focus from the U.S. government, media, and the public was on security at commercial airports and aboard commercial airlines. Soon, investigation revealed the hijackers had trained at flight schools operating out of general aviation airports, leading to a huge outcry by the media and within the government to mandate security regulations for this flight sector. General Aviation Security: Aircraft, Hangars, Fixed-Base Operations, Flight Schools, and Airports examines the threats against general aviation (GA) and presents resources for security professionals and GA airport owners and operators to develop an impenetrable airport and aircraft security plan. Following an overview of general aviation and its inherent security threats, the book explores: Physical security for the aviation environment, including intrusion detection systems, cameras, locks, lighting, and window security The security force, including recruitment and training Security of general aviation aircraft and airports, including runway security and fuel storage Airport safety regulations such as the Workers Protection Act and the Bloodborne Pathogens Act Emergency response to a range of scenarios, including medical emergencies, fires, gas leaks, and bomb threats The security of hangars, fixed-base operations, and flight schools Corporate aviation security departments The book concludes with a study involving the Aircraft Owners and Pilots Association (AOPA) Airport Watch Program and the Transportation Security Administration (TSA) security requirements and recommendations for general aviation. General aviation supports public safety, business, agriculture, commercial airports, aeronautical education, and many aspects of the aviation industry. The book is the first to explore the unique security concerns relevant to general aviation operations. Dr. Daniel J. Benny was interviewed on video by General Aviation Security Magazine about his article concerning the effects of the Airport Watch Program.
Aviation Security: DHS Has Taken Steps to Enhance International Aviation Security and Facilitate Compliance with International Standards, but Challenges Remain
Making aviation security more cost-effective is hampered by considerable uncertainty about the terrorist threat, security system performance, and the costs of security measures. This volume focuses on exploring ways to inform decisionmaking despite such uncertainties, providing a set of analyses that help fill some of the current gaps in the assessment of the costs, benefits, and efficiency of aviation security measures and strategies.
Scores of talented and dedicated people serve the forensic science community, performing vitally important work. However, they are often constrained by lack of adequate resources, sound policies, and national support. It is clear that change and advancements, both systematic and scientific, are needed in a number of forensic science disciplines to ensure the reliability of work, establish enforceable standards, and promote best practices with consistent application. Strengthening Forensic Science in the United States: A Path Forward provides a detailed plan for addressing these needs and suggests the creation of a new government entity, the National Institute of Forensic Science, to establish and enforce standards within the forensic science community. The benefits of improving and regulating the forensic science disciplines are clear: assisting law enforcement officials, enhancing homeland security, and reducing the risk of wrongful conviction and exoneration. Strengthening Forensic Science in the United States gives a full account of what is needed to advance the forensic science disciplines, including upgrading of systems and organizational structures, better training, widespread adoption of uniform and enforceable best practices, and mandatory certification and accreditation programs. While this book provides an essential call-to-action for congress and policy makers, it also serves as a vital tool for law enforcement agencies, criminal prosecutors and attorneys, and forensic science educators.
Transportation Security: TSA Has Developed a Risk-Based Covert Testing Program, but Could Better Mitigate Aviation Security Vulnerabilities Identified Through Covert Tests
Since 2001 the TSA has accepted responsibility for protecting over two million people a day at U.S. airports and managing transportation operations around the world. But how effective is this beleaguered agency, and is it really keeping us safe from terrorism? In this riveting expose, former TSA administrator Kip Hawley reveals the secrets behind the agency's ongoing battle to outthink and outmaneuver terrorists, illuminating the flawed, broken system that struggles to stay one step ahead of catastrophe. Citing numerous thwarted plots and government actions that have never before been revealed publicly, Hawley suggests that the fundamental mistake in America's approach to national security is requiring a protocol for every contingency. Instead, he claims, we must learn to live with reasonable risk so that we can focus our efforts on long-term, big-picture strategy, rather than expensive and ineffective regulations that only slow us down.