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This book attempts to characterize a new organizational form that is now visible in many companies as a substitute of previous forms related to mechanized or mechanistic standards. The book is based on the approach of organizational structure and on Henry Mintzberg’s work on organizational configurations. As a matter of fact, it attempts to supplement and update Mintzberg's organizational taxonomy, taking into account changes in the structure and work organization of business firms. The book is written for all people whose work is related to organizations and who are interested in the subjects it deals with.
Upon its publication in 1962, this book became one of the founding texts of organizational sociology. Bringing together diverse approaches, it presented a new focus of interest: the formal organization. This reissue, which includes a new introduction by Scott, makes this seminal work accessible to a new generation of scholars and practitioners.
A pedagogical approach to the principles and architecture of knowledge management in organizations This textbook is based on a graduate course taught at Stevens Institute of Technology. It focuses on the design and management of today's complex K organizations. A K organization is any company that generates and applies knowledge. The text takes existing ideas from organizational design and knowledge management to enhance and elevate each through harmonization with concepts from other disciplines. The authors—noted experts in the field—concentrate on both micro- and macro design and their interrelationships at individual, group, work, and organizational levels. A key feature of the textbook is an incisive discussion of the cultural, practice, and social aspects of knowledge management. The text explores the processes, tools, and infrastructures by which an organization can continuously improve, maintain, and exploit all elements of its knowledge base that are most relevant to achieve its strategic goals. The book seamlessly intertwines the disciplines of organizational design and knowledge management and offers extensive discussions, illustrative examples, student exercises, and visualizations. The following major topics are addressed: Knowledge management, intellectual capital, and knowledge systems Organizational design, behavior, and architecture Organizational strategy, change, and development Leadership and innovation Organizational culture and learning Social networking, communications, and collaboration Strategic human resources; e.g., hiring K workers and performance reviews Knowledge science, thinking, and creativity Philosophy of knowledge and information Information, knowledge, social, strategy, and contract continuums Information management and intelligent systems; e.g., business intelligence, big data, and cognitive systems Designing Knowledge Organizations takes an interdisciplinary and original approach to assess and synthesize the disciplines of knowledge management and organizational design, drawing upon conceptual underpinnings and practical experiences in these and related areas.
This Seventh Edition is filled with authoritative advice on the financial reporting, accounting, and control situations unique to not-for-profit organizations. It contains discussions of the accounting and reporting guidelines for different types of organizations, complete guidance on tax and compliance reporting requirements, illustrated explanations of various types of acceptable financial statements, and much more!
The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.
Jobs that were once well-defined are now multifaceted. New realities have placed a premium on employee cognitive processing to fulfill complex occupational roles. But human conscious cognitive capacity is limited, making it nearly impossible for employees to keep up without being overloaded. Stajković and Sergent refute the common assumption that technological automation is the only way forward. Instead, they directly tackle the issue of employee cognitive overload by proposing cognitive automation as an alternative solution. The authors present a sampling of cutting-edge research showing that conscious guidance is not required for all goal pursuits; goal-directed behavior at work can be automated via priming of subconscious goals. Building on research in social psychology and organizational behavior, Stajković and Sergent introduce four models to explain how subconscious goals are primed in organizations: •Auto-motive model: Repeated practice with a goal makes cognitive automation possible. •Goal contagion: Observing and inferring goals of others creates cognitive automation. •Means-goal priming: Confidence in your goal pursuit enhances cognitive automation. •A history of reinforcement: Money, feedback, and social recognition used to reinforce goal achievement become associated with the goal, resulting in cognitive automation. The authors canvas a broad range of knowledge concerning the problem of employee cognitive overload in contemporary organizations and rely on multidisciplinary research to propose cognitive automation as a solution that can address it directly. This book is a deep well of valuable information for those interested in solving real work problems with application of science of organizational behavior (SOB).
This book clarifies based on latest findings and research what one needs to know about marketing and sales automation, how to manage projects to implement them, select and implement tools, and what results can be achieved. It also outlines what can be expected in the future such as the automation of corporate communication and Human Resources. The range of topics spans from the creation of a valid data base in the context of applied AI for realizing predictive intelligence and the effects of data regulations such as the European General Data Protection Regulation (GDPR) when addressing customers and prospects to recommendations for selecting and implementing the necessary IT systems. Experts also report on their experiences in regard to Conversion-rate-optimization (CRO) and provide tips and assistance on how to optimize and ensure the highest RoI for marketing and sales automation. A special focus will be placed on the dovetailing of marketing and sales and the management of the customer journey as well as the improvement of the customer experience.
The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use
Modern aircraft manufacturing involves drilling and countersinking hundreds of thousands to millions of holes. Doing this work by hand accounts for 65% of the cost of airframe assembly, 85% of the quality issues, and 80% of the lost time due to injuries. Automated drilling and countersinking replaces traditional hand methods and involves using numeric control machinery to drill and countersink a finished hole “one shot” (drilling a finished hole without using pilot holes or tool changes). This is a proven cost reducing technology that improves quality where it has been applied successfully. The focus of this book is on automating the process of drilling and countersinking holes during airframe manufacturing. Since this is the area of greatest return on investment for airframe producers, the book provides a stepped approach for evaluating possible areas for applying automation and a detailed description of the process for choosing, acquiring, and transitioning the right machinery for success. It also provides a vision for a 10- to 15-year future state of airframe manufacture. Readers will use the information to: • Understand the evolution of automated/mechanized drilling and countersinking airframes. • Access decision models and matrices to help evaluate the feasibility of applying automation/mechanization to any airframe. • Gain access to a step-by-step procedure to select the right piece of machinery. • Learn the necessary processes for testing and transitioning machinery to production. • Assess and acquire data to evaluate the effect of the process. • Choose and train the right individuals to manage and run the machinery. • Conduct cost benefit analysis models. • Make recommendations for maintenance and spares. • Address socio-economic factors to reconfigure a facility from hand to automated activities. No other book provides such detailed technical, economic, and social information about automating the single largest contributor to airframe cost.