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The latest release in the Best on Quality series offers a collection of articles and papers that offer knowledge of Six Sigma and its applications, along with related disciplines. The book provides information that is useful in a wide variety of enterprises and a global perspective with papers from Denmark, Australia, China, Sweden, Singapore, and the United States. Many chapters included in this volume will serve as useful instruction for a more complete knowledge of Six Sigma and its applications in addition to others that place emphasis on various aspects of quality improvement and management.The articles cover topics that include: reduction of variation and its relationship to Deming’s concept of profound knowledge, seven strategies that are common among companies implementing Six Sigma, Six Sigma’s applications in service industries, possible limitations of Six Sigma, contributions from standards to quality and safety of products and services, the Danish concept of Total Involvement in Quality, customer focus and competitiveness, and ethics and quality.
A Winner of the Educational Award by the World Safety OrganizationContractor safety management is often seen as nothing more than a subset of general safety management in that no special consideration needs to be given to understanding the difficulties of the contract environment. This leaves contractors endlessly juggling competing and someti
A Winner of the Educational Award by the World Safety Organization Contractor safety management is often seen as nothing more than a subset of general safety management in that no special consideration needs to be given to understanding the difficulties of the contract environment. This leaves contractors endlessly juggling competing and sometimes contradictory demands made by the principal in the name of safety and health. Instead of managing the work in accordance with the contract and the agreed health and safety management plan, contractors find themselves having to cope with moveable, ever-changing expectations about the way that health and safety is supposed to be managed. Contractor Safety Management explores how the contracting–principal relationship can influence safety outcomes and how a principal's role in "overseeing" the safety performance of its contractors is different from managing safety in its own organization. It brings together perspectives from different disciplines including legal, health and safety management, operational, and contract and procurement management. The editor and chapter authors examine real-life cases, the issues that they present, and the way that safety management was handled. By sharing lessons across disciplines, the book identifies critical issues in contractor safety management and raises awareness of its complexity and importance. It provides wide-ranging and comprehensive insight into the concerns confronting organizations, managers, and safety managers in contracting relationships. Offering guidance on how critical issues might be addressed, the book uses real-life cases to draw conclusions from successes and failures that can guide future contracting strategies for effectively controlling health and safety risks in a contracting environment.
An ambulance races to the scene of yet another human tragedy. It could be a road accident, a heart attack, shooting, drowning, suicide, or perhaps a very sick child. Whilst we might experience or witness such events in our lifetime, for paramedics these are routine events. But continual exposure to the work often comes at a significant, sometimes tragic cost to the paramedic and his or her family and friends. In Signal 8, author Erik Schanssema, a retired front-line Australian paramedic, relates some of his experiences and his reactions to them. He provides graphic descriptions of a small sample of the many cases he and his colleagues attended with the intention of providing information rather than shock. Erik opens his heart and soul and tells us frankly and often with humour, albeit sometimes dark, what it was like for him to be a paramedic on the road and how it has affected himas it still does today. The cases he describes are indelibly imprinted on his psyche. He shares his story in an effort to help former, current, and future paramedics and emergency workers who may feel alone or isolated by their experiences and to leave them with a sense of pride in their chosen work and, ultimately, hope. This personal narrative offers a true account of a front-line paramedics experiences with human trauma and his struggle with and survival of grief and posttraumatic stress disorder.
Winner of the 2017 Most Promising New Textbook Award by Textbook & Academic Authors Association (TAA)! Practical guide to implementing Enterprise Risk Management processes and procedures in government organizations Enterprise Risk Management: A Guide for Government Professionals is a practical guide to all aspects of risk management in government organizations at the federal, state, and local levels. Written by Dr. Karen Hardy, one of the leading ERM practitioners in the Federal government, the book features a no-nonsense approach to establishing and sustaining a formalized risk management approach, aligned with the ISO 31000 risk management framework. International Organization for Standardization guidelines are explored and clarified, and case studies illustrate their real-world application and implementation in US government agencies. Tools, including a sample 90-day action plan, sample risk management policy, and a comprehensive implementation checklist allow readers to immediately begin applying the information presented. The book also includes results of Hardy's ERM Core Competency Survey for the Public Sector; which offers an original in-depth analysis of the Core Competency Skills recommended by federal, state and local government risk professionals. It also provides a side-by-side comparison of how federal government risk professionals view ERM versus their state and local government counterparts. Enterprise Risk Management provides actionable guidance toward creating a solid risk management plan for agencies at any risk level. The book begins with a basic overview of risk management, and then delves into government-specific topics including: U.S. Federal Government Policy on Risk Management Federal Manager's Financial Integrity Act GAO Standards for internal control Government Performance Results Modernization Act The book also provides a comparative analysis of ERM frameworks and standards, and applies rank-specific advice to employees including Budget Analysts, Program Analysts, Management Analysts, and more. The demand for effective risk management specialists is growing as quickly as the risk potential. Government employees looking to implement a formalized risk management approach or in need of increasing their general understanding of this subject matter will find Enterprise Risk Management a strategically advantageous starting point.
2011 Updated Reprint. Updated Annually. Australia Energy Policy, Laws and Regulations Handbook