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MANAGING INFORMATION RESOURCES is a comprehensive study of information resources management (IRM) practices & trends in state governments. IRM includes the management of information, information technologies, such as computers & telecommunications, & related resources. Information management areas included in the study include records management & state library services, & management functions examined in-depth were organization, planning, policy formulation, budgeting & accounting, personnel management, & procurement processes. Primary research focused on the central state office level, however case studies & surveys of agency data processing & program officials provided agency perspectives. The detailed report describes how information resources are being managed in state governments & documents the frustrations & opportunities facing state officials as they move from a focus on information technology management to a more broad view of the issues facing information management professionals in the next decade. These include issues such as integrating existing technologies, evaluating new & emerging technologies, coping with constraints in budget & human resources, developing planning processes, & implementing information resources policies statewide. Trends & directions in information resources management that require significant management attention & major accomplishments that states have made in information resources management reform are discussed.
This report, published in its entirety (OTA-TCT-578) and in a summary form (OTA-TCT-579) containing only the first chapter of the complete report, focuses on key topics and issues that are central to the successful use of electronic delivery by government. The review conducted by the Office of Technology Assessment concludes that the movement toward electronic delivery of government services is accelerating, but that many factors must be considered. The greatest risks of electronic delivery are overlooking the human element and users' needs, which would further widen the gap between the technologically literate and the technologically illiterate, and failing to capitalize on all the opportunities that partnerships among government agencies and the private sector could provide. Changes that will be required in federal management are outlined, and options for successful implementation of electronic delivery are sketched. Many rely on the amplification of existing structures. Five appendixes complement the complete report, including a list of the 11 boxes, 5 figures, and 22 tables that illustrate the discussion; and lists of acronyms and terms, contributors, field study participants, and contractor reports. The summary volume contains four tables and two boxes. (SLD)
"Information Technology and Computer Applications in Public Administration: Issues and Trends constitutes a survey of many of the most important dimensions of managing information technology in the public sector. In Part I, chapters address general policy and administrative issues. The chapters of Part II represent applied information technology skills needed by public managers"--Provided by publisher.
Organizational strategies in the public sector are constantly changing and growing. In order for organizations to remain successful and competitive, they must ensure that the stream of knowledge is managed effectively. Building a Competitive Public Sector with Knowledge Management Strategy explores different practices and theories of knowledge management, providing an efficient way of sustaining knowledge to improve organizational learning and enhance company performance. By intelligently analyzing current research, this publication is beneficial to managers, practitioners, and researchers interested in increasing their knowledge management strategies in the public sector.