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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
The classic #1 New York Times bestseller that answers the age-old question Why is incompetence so maddeningly rampant and so vexingly triumphant? The Peter Principle, the eponymous law Dr. Laurence J. Peter coined, explains that everyone in a hierarchy—from the office intern to the CEO, from the low-level civil servant to a nation’s president—will inevitably rise to his or her level of incompetence. Dr. Peter explains why incompetence is at the root of everything we endeavor to do—why schools bestow ignorance, why governments condone anarchy, why courts dispense injustice, why prosperity causes unhappiness, and why utopian plans never generate utopias. With the wit of Mark Twain, the psychological acuity of Sigmund Freud, and the theoretical impact of Isaac Newton, Dr. Laurence J. Peter and Raymond Hull’s The Peter Principle brilliantly explains how incompetence and its accompanying symptoms, syndromes, and remedies define the world and the work we do in it.
For more than twenty years, management expert Bruce Tulgan has been asking, “What are the most difficult challenges you face when it comes to managing people?” Regardless of industry or job title, managers cite the same core issues—27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are “managing on autopilot” without even realizing it—until something goes wrong. And if you are managing on autopilot, then something almost always does. The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem—even the most awkward and difficult—The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout. The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you’ll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.
Based upon the author's "Secrets of Discipline," With All Due Respect helps teachers develop their personal discipline skills and teaches the essential strategies for building discipline as a team.
Embark on a transformative journey into the world of project management—an exploration of the principles, methodologies, and strategies that drive successful project planning, execution, and delivery. "Mastering Project Management: Navigating Success Through Effective Planning and Execution" is a comprehensive guide that unveils the art of orchestrating complex projects and achieving desired outcomes. Unveiling Project Excellence: Immerse yourself in the art of project management as this book provides a roadmap to understanding the intricacies of managing projects across various industries. From defining project scope to managing stakeholders, from optimizing resources to mitigating risks, this guide equips you with the tools to navigate the dynamic landscape of project leadership. Key Topics Explored: Introduction to Project Management: Discover the roles, responsibilities, and significance of project managers in achieving organizational goals. Project Planning and Scope Definition: Embrace the processes of defining project objectives, scope, and creating comprehensive plans. Resource Management and Allocation: Learn about effective resource utilization, team management, and project scheduling. Risk Management: Understand the art of identifying, assessing, and mitigating risks that may impact project success. Communication and Stakeholder Engagement: Explore strategies for effective communication, collaboration, and stakeholder management. Target Audience: "Mastering Project Management" caters to aspiring project managers, team leaders, students, and anyone interested in the dynamics of successfully leading and executing projects. Whether you're pursuing a career in project management, seeking to enhance your leadership skills, or aiming to contribute to project success in any field, this book empowers you to embark on a journey of effective project execution. Unique Selling Points: Real-Life Project Scenarios: Engage with practical examples from various industries that highlight successful project management strategies. Practical Tools and Techniques: Provide actionable insights, templates, and frameworks for planning, monitoring, and controlling projects. Leadership and Team Development: Address the human aspects of project management, focusing on motivation, collaboration, and conflict resolution. Contemporary Relevance: Showcase how project management intersects with emerging trends such as agile methodologies, digital transformation, and remote work. Navigate Project Success: "Project Management" transcends ordinary management literature—it's a transformative guide that celebrates the art of understanding, orchestrating, and achieving project excellence. Whether you're leading complex initiatives, overseeing team dynamics, or driving innovation, this book is your compass to mastering the principles that drive successful project management. Secure your copy of "Project Management" and embark on a journey of navigating success through effective project planning and execution.
Who will lead your workforce during rapid change? Gallup research reveals: It’s the manager. While the world’s workplace has been going through historic change, the practice of management has been stuck in time for decades. The new workforce — especially younger generations — wants their work to have deep mission and purpose. They don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. Packed with 52 discoveries from Gallup’s largest study of the future of work, It’s the Manager shows leaders and managers how to adapt their organizations to rapid change — from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today’s best employees. Great managers maximize the potential of every team member and drive your organization’s growth. And they give every one of your employees what they want most: a great job and a great life. This is the future of work. It’s the Manager includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths, as well as supplemental content available on Gallup’s online workplace platform.
85% of people worldwide are either not engaged with their work, or are actively disengaged from it.75% of people who quit their job do so because of their manager, not their role.We find the idea of management comforting because it gives us a sense of control. But it isn't doing what it claims to do. That sense of control isn't real. The purpose of management is to get people to do work, and to keep them engaged when they do it. It is catastrophically failing at both those things and has been for decades. It doesn't work. Not the way we're doing it.From the founder of the game changing software company DoThings, The Management Delusion expertly dispels the notion that conventional management could ever deliver the kind of workplace modern workers need in order to thrive. Honest and witty, The Management Delusion breaks down how and why the standard management approaches are no longer fit for purpose, and introduces a simple alternative that will allow any manager to build highly engaged and productive teams: Minimum Effective Management.Minimum Effective Management is a new way to think about supporting people that can help any manager become far more effective with far less effort. From goal setting to performance management and pay reviews, you will find new ways to think about old problems that will help you make work a better place for everyone.Bill Gates once said "I choose a lazy person to do a hard job. Because a lazy person will find an easy way to do it.". Traditional management has been doing the opposite of that. It has encouraged and promoted hard workers, and those hard workers have solved the problems with hard work. Minimum Effective Management reimagines the role and solves the problems with the least amount of effort possible instead.It's the easy way to do the hard job.Whether you manage a team, a department, or an entire company, this book is sure to offer you a fresh and unique perspective that will change the way you think about work forever.
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While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.