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Urges the US Congress to establish a national airport cooperative research program. The committee that produced the report called such a program essential to ensuring airport security, efficiency, safety, and environmental compatibility.
In 2003, the ACRP was authorized to conduct applied research to help airport operators solve shared challenges that are not addressed by other federal research. This report addresses: (1) the extent to which ACRP's processes reflect criteria for conducting a high-quality research program; and (2) ACRP's results to date and their usefulness for the aviation community. The report reviewed ACRP documentation and compared ACRP processes to criteria previously developed that can be applied to research programs. These criteria identify three phases of the applied research process and steps to help produce high-quality results. Charts and tables. This is a print on demand edition of a hard to find publication.
TRB's Airport Cooperative Research Program (ACRP) Report 23: Airport Passenger-Related Processing Rates Guidebook provides guidance on how to collect accurate passenger-related processing data for evaluating facility requirements to promote efficient and cost-effective airport terminal design.
"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
" TRB's Airport Cooperative Research Program (ACRP) Report 87: Procuring and Managing Professional Services for Airports provides guidance for procuring and managing professional services at airports for use by airport owners and operators. For the purposes of this report, professional services include planning, environmental, architectural and engineering, information technology, financial, legal, and other key professional services provided to airports. The report covers the procurement process, including scoping, pre-selection process, selection criteria, evaluation, and contract negotiations, and processes for managing professional services contracts. " -- Publisher's description.
"TRB's Airport Cooperative Research Program (ACRP) Report 85: Developing and Maintaining Support for Your Airport Capacity Project is designed to help airport sponsors respond to the many challenges they face when undertaking a significant capacity improvement project. The report outlines a typical project life cycle and describes project process activities and organizational activities that support and complement the technical process. The report also offers guidance for identifying, understanding, and working with various stakeholders."--Publisher's description.
The U.S. Government Accountability Office (GAO) is an independent agency that works for Congress. The GAO watches over Congress, and investigates how the federal government spends taxpayers dollars. The Comptroller General of the United States is the leader of the GAO, and is appointed to a 15-year term by the U.S. President. The GAO wants to support Congress, while at the same time doing right by the citizens of the United States. They audit, investigate, perform analyses, issue legal decisions and report anything that the government is doing. This is one of their reports.