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TRB has released the final version of Special Report 314: The Federal Aviation Administration’s Approach for Determining Future Air Traffic Controller Staffing Needs that examines the methods used by the Federal Aviation Administration (FAA) to estimate how many controllers are needed to staff its air traffic control facilities and its processes for using these estimates to properly distribute controllers across facilities. According to the report, the FAA’s models for determining air traffic controller staffing needs are suitable for developing initial estimates of the number of controllers required at terminal areas and airport towers, but the models used for the centers controlling aircraft en route between airports can be improved. In addition, as a matter of priority, the FAA should collaborate with the National Air Traffic Controllers Association to develop and implement an enhanced tool for all facilities that is capable of creating efficient controller work schedules that incorporate fatigue mitigation strategies. The report recommends that the FAA analyze a wide range of data, such as accident and incident reports and voluntary reports by controllers, to identify relationships between staffing and safety. In addition, the controller workforce should be involved in staffing decisions, particularly as knowledge emerges about relevant safety issues. The FAA also should ensure that staffing continues to be appropriate as it implements the new air traffic operations environment associated with the Next Generation Transportation System, a modernization initiative to shift air traffic management from ground-based radar to a satellite system, the report says. A press release on the report is available for download. A report summary has been published in TR News 297.
Reviews the methodologies by which Federal Aviation Administration (FAA) estimates and applies its staffing standards, examines the feasibility and cost of modifying agency staffing standards and developing alternative approaches for application to individual facilities, and recommends an improvement strategy.
Pursuant to a congressional request, GAO examined the Federal Aviation Administration's (FAA) standards for estimating its air traffic controller staffing requirements, focusing on: (1) whether the standards reasonably projected staffing requirements; (2) how FAA used the standards; and (3) how FAA can improve the standards and their use. GAO found that FAA understated its staffing requirements, since: (1) its controller staffing standards did not adequately reflect work-load complexity, peak traffic conditions, actual operating conditions at terminals and centers, attrition, and training needs; and (2) it used orders rather than computer models to determine its other personnel needs. GAO also found that: (1) Congress offset the possible impact of underestimated staffing needs by authorizing more staffing than FAA requested; (2) FAA adopted the current standards in 1981, but has not yet officially published or effectively communicated them to regional and facility managers; (3) FAA regional and facility managers used their own unvalidated processes and formulas for estimating staffing needs and did not use the current standards as management tools or for productivity measures; and (4) FAA has not revalidated or updated the current standards and has not established a process for doing so.
The Federal Aviation Administration (FAA) is responsible for managing the nation's air transportation system so more than 18,000 aircraft can annually carry 500 million passengers safely and on schedule. Because of significant hiring in the early 1980s to replace strikers who had been fired, many of FAAs more than 17,000 air traffic controllers may become eligible to retire within the next decade, raising concerns that the FAA could be left with too few fully trained controllers. This report discusses the results of a review of the FAAs efforts to address short- and long-term controller staffing needs. Charts and tables.
This report provides the results of the Dept. of Transportation¿s Office of Inspector Gen¿s. review of controller staffing at 3 FAA facilities in Calif.: the L.A. International Airport Traffic Control Tower , the S. Calif. Terminal Radar Approach Control, and the N. Calif. TRACON. This review was conducted at the request of Sen. Dianne Feinstein of Calif., who expressed concerns about potential shortages of trained and experienced controllers at these locations, which are some of the Nation¿s busiest facilities. Ensuring these air traffic control facilities remain adequately staffed with qualified air traffic controllers is critical to the safety and efficiency of the entire National Airspace System. This review was conducted between June 2008 and Jan. 2009.
TRB Special Report 301: Air Traffic Controller Staffing in the En Route Domain: A Review of the Federal Aviation Administration's Task Load Model examines the structure, empirical basis, and validation methods of a Federal Aviation Administration model that estimates the time controllers spend performing tasks when handling en route traffic. The model's task load output is being used to inform workforce planning. The committee that developed the report concluded that the model is superior to past models because it takes into account traffic complexity when estimating task load. However, the report recommends that more operational and experimental data on task performance be obtained to establish and validate many key model assumptions, relationships, and parameters.