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'TRB's Airport Cooperative Research Program (ACRP) Report 54: Resource Manual for Airport In-Terminal Concessions provides guidance on the development and implementation of airport concession programs. The report includes information on the airport concession process; concession goals; potential customers; developing a concession space plan and concession mix; the Airport Concessions Disadvantaged Business Enterprise (ACDBE) program; and concession procurement, contracting, and management practices"--Publisher's description.
"TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description
"TRB's Airport Cooperative Research Program (ACRP) Report 90: Impact of Regulatory Compliance Costs on Small Airports explores the cumulative costs of complying with regulatory and other federal requirements at small hub and non-hub airports."--Publisher's description.

Airport Research Needs

National Research Council (U.S.). Transportation Research Board. Committee for a Study of an Airport Cooperative Research Program

Published: 2003

Total Pages: 116


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Urges the US Congress to establish a national airport cooperative research program. The committee that produced the report called such a program essential to ensuring airport security, efficiency, safety, and environmental compatibility.
TRB's Airport Cooperative Research Program (ACRP) Report 20: Strategic Planning in the Airport Industry explores practical guidance on the strategic planning process for airport board members, directors, department leaders, and other employees; aviation industry associations; a variety of airport stakeholders, consultants, and other airport planning professionals; and aviation regulatory agencies. A workbook of tools and sequential steps of the strategic planning process is provided with the report as on a CD. The CD is also available online for download as an ISO image or the workbook can be downloaded in pdf format.
ACRP report 51 is intended to be used to support requests for modification of standards in those circumstances where the design criteria for separations between taxiways/taxilanes and other taxiways/taxilanes and fixed or movable objects as well as separations between taxiways and runways cannot be met.
Airport collaborative decision making (ACDM) is a process in which the stakeholders of operations--airport operators, the air traffic control tower staff, flight operators, ground handlers, fixed-base operators, and others--share information to improve policies, planning, real-time coordination, and decisions regarding operations. The TRB Airport Cooperative Research Program's ACRP Research Report 229: Airport Collaborative Decision Making (ACDM) to Manage Adverse Conditions proposes a step-by-step approach to achieve ACDM implementation, supported by templates and a workbook, to involve stakeholders, define common goals and objectives, appoint leadership for the initiative, tailor a vision that serves the local needs, and develop a roadmap of successful projects delivering practical improvements. Of the airports surveyed as part of this project, 67 percent do not hold regular meetings with the flight operators. Interviews with staff at individual airports show a lack of real-time coordination between the stakeholders. However, nearly all the survey participants responded affirmatively that they would consider holding such meetings to improve collaboration because it is commonly understood that more cooperation can help address local issues and improve overall efficiency.
"ACRP Synthesis 72: Tabletop and Full-Scale Emergency Exercises for General Aviation, Non-Hub, and Small Hub Airports provides small airports with the tools and practices needed to practice emergency response. The report provides sample exercise tools and plans, a checklist of effective practices for tabletop and full-scale emergency exercises, and a road map for developing an effective exercise program."--Publisher's description.
"TRB's Airport Cooperative Research Program (ACRP) Report 119: Prototype Airport Sustainability Rating System--Characteristics, Viability, and Implementation Options identifies the features of an airport sustainability rating system, identifies options for implementing the rating system and a certification program, and evaluates the viability of their implementation and adoption."--Publisher description.