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All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.
A no-nonsense guide to hiring and managing employees. --
Annotation This job survival guide offers real-life strategies for dealing with the officious boss. Employees are introduced to the FIRST approach, which advocates flying below the radar, ignoring, retraining, standing one's ground, and talking turkey. Practical tactics are provided for dealing with a wide range of unique and nasty bosses, including "Coveting Your Butt 101, "Making Molehills out of Mountains," and "The Straw Man Strategy." These tips will help any employee deal with a difficult boss, whether ignorant, foul, selfish, loud, obnoxious, abrasive, incompetent, impatient, rude, incoherent, embarrassing, smelly, mean-spirited, sexist, or disrespectful, or any combination thereof.
Don't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
The sad fact is that the majority of people in the workforce have a less than perfect relationship with their supervisor and many of them consider themselves to be working for "a bad boss". But what can they do about it, short of leaving their job? "A Survival Guide for Working with Bad Bosses" gives readers all the guidance they so desperately need not just to survive, but thrive while reporting to someone incompetent, mean, unethical, or even worse.
The bestselling guide to motivating and managing every employee—updated for the new world of business! As a supervisor in today’s highly competitive world, you must not only get more out of each employee—you must also prove your department’s strategic impact on the organization. This popular, highly practical guide helps you make your department shine. The Boss’s Survival Guide, Second Edition, has been updated to help you manage today’s hot-button issues, such as: Hiring and retaining the best talent Handling layoffs and terminations Using social networks such as LinkedIn and Facebook Managing time and dealing with stress Keeping up with the latest changes in employment law Maintaining your own marketability and managing your career Praise for the first edition of The Boss’s Survival Guide “WOW!!!” —Tom Peters, author of In Search of Excellence “This book has everything you’ll ever need to know about being an effective boss but don’t have time to learn.” —Ken Blanchard, Ph.D., coauthor of The One-Minute Manager, Raving Fans, and Gung Ho “At last, a definitive guide for bosses on the hiring, care, and feeding of employees.” —Richard N. Bolles, author of What Color Is Your Parachute?
17 TOP SECRETS FOR HOW TO KEEP YOUR JOB OR FIND NEW WORK TODAY offers powerful advice for the unemployed or underemployed, drawn from the authors interviews and workshops. Topics include: - adapting to changed conditions - how to fi nd a job when you already have one - volunteering your way to a new job - using visualization on the job hunt - developing new skills for new jobs - bartering instead of going bust - setting up a home-based business - building relationships for success - promoting and marketing yourself - and more.
17 TOP SECRETS FOR HOW TO KEEP YOUR JOB OR FIND NEW WORK TODAY offers powerful advice for the unemployed or underemployed, drawn from the author's interviews and workshops. Topics include: - adapting to changed conditions - how to fi nd a job when you already have one - volunteering your way to a new job - using visualization on the job hunt - developing new skills for new jobs - bartering instead of going bust - setting up a home-based business - building relationships for success - promoting and marketing yourself - and more.
Adrian Furnham takes a sideways glance at management in this book of short essays. The essays are like tablets: to be taken a few at a time. They are designed to cure hangovers, reduce blood pressure and lighten the mood. They are also meant to be prophylactics against managerial madness. Take two, then call Adrian in the morning.
Recognizing the inherent tensions and contradictions that result from managing people in organizations, Human Resource Management in Public Service: Paradoxes, Processes, and Problems offers provocative and thorough coverage of the complex issues of management in the public sector. Continuing the award-winning tradition of previous editions, this Sixth Edition helps you to understand complex managerial puzzles and explores the stages of the employment process, including recruitment, selection, training, legal rights and responsibilities, compensation, and appraisal. Grounded in real public service experiences, the book emphasizes hands-on skill building and problem solving. New to the Sixth Edition: Ethics case studies have been added to all the chapters, enabling you to learn about a variety of ethical situations that come up in management. Updated and consolidated recruiting strategies offer you a window into the most current methods used in the recruitment process and provide insight into the job seeker’s perspective. New examples from a broad range of local, state, federal, and international settings enable you to apply key concepts to common management issues.