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The idea of using robots in our daily lives was an inspiring research in the field of robotics during the last decades. Service robots can be found nowadays in warehouses, hospitals, retail stores, city streets, and industrial parks or as personal assistants. The effort on the development of these robots is confirmed by the amount of money invested in projects and companies, the creation on new start-ups worldwide, and, not less important, the quantity and quality of the manuscripts published in journals and conferences worldwide. This book is an outcome of research done by several researchers who have highly contributed to the field of service robots. The main goal of this book is to present the recent advances in the field of service robots.
This book constitutes the thoroughly refereed post-conference proceedings of the 5th International Conference on Smart Cities and Green ICT Systems, SMARTGREENS 2017, and the Third International Conference on Vehicle Technology and Intelligent Transport Systems, VEHITS 2017, held in Porto, Portugal in April 2017. The 8 full papers of SMARTGREENS 2017 presented were carefully reviewed and selected from 70 submissions. VEHITS 2017 received 77 paper submissions from which 9 papers were selected and published in this book. The papers reflect topics such as smart cities, energy-aware systems and technologies, sustainable computing and communications, sustainable transportation and smart mobility.
FINALIST: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer first, but in reality, few deliver on this as effectively as they could. 100 Practical Ways to Improve Customer Experience walks readers through a wealth of practical tips, tools, guidelines and frameworks, for implementing customer-focused marketing strategies at every step of the customer journey. By ensuring that the customer remains the key focus, companies can identify areas in need of improvement and implement relevant steps throughout the value chain to transform their business. A unique blend of strategy and best practice, 100 Practical Ways to Improve Customer Experience has a particular focus on multi-channel industries such as retail, FMCG, travel, financial services, leisure, food and beverage, and automotive. These industries are all facing major disruption from trendsetting brands such as Uber, AirBnB and Amazon, and as such, now face more pressure than ever to adopt new practices and remain relevant in a continually competitive marketplace. Featuring case studies packed full of practical examples, this book is a unique and valuable resource for both senior industry professionals looking to transform their business and MBA students. Online resources include a best practice checklist to optimize mobile apps.
The book includes new theory, original empirical evidence, and applied case studies synthesizing advances in innovation and technology for the retail sector. Chapters identify the challenges retailers face in response to new practices, suggesting how the sector can respond to technological developments, ethical considerations and privacy issues.
The book Human-Robot Interaction - Perspectives and Applications highlights the latest developments and obstacles in the field of human-machine interaction, including collaborative and humanoid robots, symbiosis between humans and robots, human-human collaboration, and robotics. Human-robot interaction has immense potential in areas like healthcare, education, manufacturing, military, and space exploration. This volume consists of several chapters that explore various topics such as the use of robotic wheelchairs, deep neural networks for robot grasp recognition, materials and sensors required for human-robot interaction, the use of drone technology in agriculture, healthcare robots in smart hospitals, and more.
Artificial Intelligence (AI) in Healthcare is more than a comprehensive introduction to artificial intelligence as a tool in the generation and analysis of healthcare data. The book is split into two sections where the first section describes the current healthcare challenges and the rise of AI in this arena. The ten following chapters are written by specialists in each area, covering the whole healthcare ecosystem. First, the AI applications in drug design and drug development are presented followed by its applications in the field of cancer diagnostics, treatment and medical imaging. Subsequently, the application of AI in medical devices and surgery are covered as well as remote patient monitoring. Finally, the book dives into the topics of security, privacy, information sharing, health insurances and legal aspects of AI in healthcare. - Highlights different data techniques in healthcare data analysis, including machine learning and data mining - Illustrates different applications and challenges across the design, implementation and management of intelligent systems and healthcare data networks - Includes applications and case studies across all areas of AI in healthcare data
Companies that don't use AI to their advantage will soon be left behind. Artificial intelligence and machine learning will drive a massive reshaping of the economy and society. What should you and your company be doing right now to ensure that your business is poised for success? These articles by AI experts and consultants will help you understand today's essential thinking on what AI is capable of now, how to adopt it in your organization, and how the technology is likely to evolve in the near future. Artificial Intelligence: The Insights You Need from Harvard Business Review will help you spearhead important conversations, get going on the right AI initiatives for your company, and capitalize on the opportunity of the machine intelligence revolution. Catch up on current topics and deepen your understanding of them with the Insights You Need series from Harvard Business Review. Featuring some of HBR's best and most recent thinking, Insights You Need titles are both a primer on today's most pressing issues and an extension of the conversation, with interesting research, interviews, case studies, and practical ideas to help you explore how a particular issue will impact your company and what it will mean for you and your business.
This book provides an in-depth look at how American consumers will react to the significant social, economic and marketplace changes that will be brought about by the robot revolution. Over the next twenty years, the presence of robots will dramatically increase in our daily lives. Robots will serve as maids, gardeners, companions, waiters, security guards, nurses, teachers, playmates, receptionists, chauffeurs and prostitutes – to name only a few roles they will assume. These robots will be intelligent, autonomous, communicative, emotional, and continually progressing in their abilities. This book provides an in-depth look at how American consumers will react to the significant social, economic and marketplace changes that will be brought about by the robot revolution. Our insights come from national surveys of over 2,700 Americans, as well as a thorough review of existing academic research and expert predictions. We provide suggestions for publically-acceptable robot roles, robot design and the optimal marketplace approaches for successful human-robot interactions. Ready or not, it’s coming. And sooner than you might think.
Cyber-solutions to real-world business problems Artificial Intelligence in Practice is a fascinating look into how companies use AI and machine learning to solve problems. Presenting 50 case studies of actual situations, this book demonstrates practical applications to issues faced by businesses around the globe. The rapidly evolving field of artificial intelligence has expanded beyond research labs and computer science departments and made its way into the mainstream business environment. Artificial intelligence and machine learning are cited as the most important modern business trends to drive success. It is used in areas ranging from banking and finance to social media and marketing. This technology continues to provide innovative solutions to businesses of all sizes, sectors and industries. This engaging and topical book explores a wide range of cases illustrating how businesses use AI to boost performance, drive efficiency, analyse market preferences and many others. Best-selling author and renowned AI expert Bernard Marr reveals how machine learning technology is transforming the way companies conduct business. This detailed examination provides an overview of each company, describes the specific problem and explains how AI facilitates resolution. Each case study provides a comprehensive overview, including some technical details as well as key learning summaries: Understand how specific business problems are addressed by innovative machine learning methods Explore how current artificial intelligence applications improve performance and increase efficiency in various situations Expand your knowledge of recent AI advancements in technology Gain insight on the future of AI and its increasing role in business and industry Artificial Intelligence in Practice: How 50 Successful Companies Used Artificial Intelligence to Solve Problems is an insightful and informative exploration of the transformative power of technology in 21st century commerce.
In the current fast-paced business environment, organizations face the challenge of improving operational efficiency and driving innovation while dealing with complex technological landscapes. Many organizations require assistance exploiting intelligent process automation's full potential (IPA). This is often due to a need for more comprehensive understanding or clear implementation strategies. As a result, they need to help their workflows, optimize resources, and adapt effectively to changing market demands. Advancements in Intelligent Process Automation bridges this gap by providing a holistic view of IPA, encompassing RPA, AI, and ML, among other key technologies. Through real-world case studies, strategic guidelines, and interdisciplinary perspectives, the book offers actionable insights that are not just theoretical, but practical and implementable. This ensures that organizations seeking to implement IPA can do so seamlessly, without feeling overwhelmed or unsure. Addressing ethical and regulatory considerations ensures responsible AI practices and compliance, fostering a sustainable approach to automation.