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She provides practical advice and direction to professionals for working with these groups while analyzing self-help/support organizations on three different levels - in terms of the groups themselves, the groups' members, and the practitioner's interaction with the groups. In addition, this comprehensive volume discusses the most prominent representative associations as examples of different types of groups, including Alcoholics Anonymous, Recovery, Inc., National Alliance for the Mentally Ill, and the Alzheimer's Association. It also examines the rise of telephone and on-line self-help, considering the advantages, and disadvantages of this style of group interaction.
A powerful and practical guide to help you navigate racism, challenge privilege, manage stress and trauma, and begin to heal. Healing from racism is a journey that often involves reliving trauma and experiencing feelings of shame, guilt, and anxiety. This journey can be a bumpy ride, and before we begin healing, we need to gain an understanding of the role history plays in racial/ethnic myths and stereotypes. In so many ways, to heal from racism, you must re-educate yourself and unlearn the processes of racism. This book can help guide you. The Racial Healing Handbook offers practical tools to help you navigate daily and past experiences of racism, challenge internalized negative messages and privileges, and handle feelings of stress and shame. You’ll also learn to develop a profound racial consciousness and conscientiousness, and heal from grief and trauma. Most importantly, you’ll discover the building blocks to creating a community of healing in a world still filled with racial microaggressions and discrimination. This book is not just about ending racial harm—it is about racial liberation. This journey is one that we must take together. It promises the possibility of moving through this pain and grief to experience the hope, resilience, and freedom that helps you not only self-actualize, but also makes the world a better place.
Garden efficiently and grow more food - Huw Richards shows you how. Following the success of Veg in One Bed and Grow Food for Free, in The Vegetable Grower's Handbook Huw shares his tried-and-tested approaches from his own garden so you can unearth your garden's potential. With simple yet effective methods, such as nurturing healthy soil, optimizing space, and following a planting plan, anyone can be a productive vegetable grower while working in harmony with nature. As well as Huw's recommendations on good planning and infrastructure, he has tips for plenty of quick wins too, such as how to attract beneficial pollinators. You'll be amazed at what you can achieve by setting goals, planning ahead, and trialling new ideas. Every successful business has a strategy. Why not apply one to your vegetable patch?
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America's most well-known expert on Help Desk support services and training, uses dozens of fascinating scenarios and real-world examples to illustrate the right (and wrong) ways to handle virtually every situation you can encounter. She arms you with an arsenal of proven tools of the trade, including: * Eleven effective listening habits that improve your ability to solve problems * Techniques for increasing the speed and accuracy of problem resolution * Early warning systems and layered strategies for problem control * Tools for reducing calls and eliminating problems before they occur * A simple, step-by-step process for doing cost justifications * Methods for turning Help Desk interactions into marketing opportunities Visit our Web site at www.wiley.com/compbooks/
Is your child or teen overeating or overweight? Are you unsure how to help? You’re not alone. If your ten- to eighteen-year-old is struggling with overeating, you know how hard that can be—for your child and for you. Unhealthy eating habits put kids and teens’ well-being and self-confidence at risk. Something needs to change—but what? And how can you bring it up so they can really hear you? You may have tried to help your child—without much success—but you may be overlooking the root cause of their struggle with eating and exercise—their thinking. In Free Your Child from Overeating, Dr. Michelle P. Maidenberg shares over 40 interactive exercises that will help your child or teen: Identify triggers, cravings, and self-sabotaging thought patterns Define his or her values and find the motivation to change Learn to eat mindfully by savoring meals and snacks And set realistic goals using the four P’s: predict, plan, put into action, and practice. It can be tempting to hope that your child’s overeating is “just a phase,” but the price of inaction is too high. Using Dr. Maidenberg’s 53 strategies (rooted in mindfulness, cognitive-behavioral therapy, and acceptance and commitment therapy), you can free your child from overeating or obesity by building his or her confidence. Your child has the power to change, and you have the power to help!
Precise shifts in the ways people make sense of themselves, others, and social situations can help people flourish. This compelling handbook synthesizes the growing body of research on wise interventions--brief, nonclinical strategies that are "wise" to the impact of social-psychological processes on behavior. Leading authorities describe how maladaptive or pejorative interpretations can undermine people’s functioning and how they can be altered to produce benefits in such areas as academic motivation and achievement, health, well-being, and personal relationships. Consistently formatted chapters review the development of each intervention, how it can be implemented, its evidence base, and implications for solving personal and societal problems.
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll LearnManage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.
Support workers are key deliverers of care in the UK, often hugely valued by those people they provide care for. Their roles and responsibilities are increasing in the midst of ever-changing health and social care systems. A Handbook for Support Workers in Health and Social Care recognises the contribution of support workers and provides an introduction to the core knowledge, legislation and models of practice required to work across health and social care settings. Covering core person-centred skills that a support worker needs to develop, this textbook looks at knowing and managing yourself, before moving on to understanding your role in the organisation and teamwork. It outlines the relevant legislation and policies, from the Care Act (2014) to confidentiality. Communication, both written and in person, is a central theme, and key values such as compassion and dignity are explored in relation to this. There is a thought-provoking discussion of working with people, covering topics including respecting choices, thinking about risk and safeguarding. The book ends by looking at what it means to be a competent practitioner and the importance of continual professional development. The first textbook introducing the core theory and practice knowledge necessary to work as a support worker in health and social care, it includes case studies, tasks and exercises to help the reader apply their learning. The authors share more than 20 years of experience in the design and delivery of support worker courses in higher education. They deliver continuing professional development, bespoke training and consultation to the health and social care workforce.
This volume constitutes the first solidly research-grounded guide for practitioners wending their way through the new maze of self-help approaches. The Handbook of Self-Help Therapies summarizes the current state of our knowledge about what works and what does not, disorder by disorder and modality by modality. Among the covered topics are: self-regulation theory; anxiety disorders; depression; childhood disorders; eating disorders; sexual dysfunctions; insomnia; problem drinking; smoking cessation; dieting and weight loss. Comprehensive in its scope, this systematic, objective assessment of self-help treatments will be invaluable for practitioners, researchers and students in counseling psychology, psychiatry and social work, health psychology, and behavioral medicine.