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Developed for busy HR practitioners and trainers, this book provides a concise guide to the theory and practice of employee training in contemporary organisations. Reflecting the importance of employee development to learning-based organisations in the knowledge economy, it clearly links employee training needs to business development and offers an accessible guide to current theories combined with research-based practical guidance in how to design effective training programmes. Covering all the current theories about training and development and the latest thinking about workplace learning interventions, this concise, practical guide will be an essential source for HR practitioners and line managers seeking to improve organisational learning and performance.
Thorough coverage of food and beverage cost control strategies that can be taken from the classroom to the workplace! The material presented in this book represents a thorough coverage of the most essential cost-control categories. There are 14 chapters within the six cost-analysis sections of the Operating Cycle of Control. The sections flow in a logical sequence that presents a path for understanding cost control from menu concept to financial reporting. The six cost-analysis sections are self-contained, so that the reader (student) can go to any section for specific cost-control procedures. Therefore, the book can be taken from the classroom to the workplace. New to this edition: • Clearly defined chapter learning objectives with end-of-chapter discussion questions that can assess readers (students) level of comprehension. • Project exercises following each chapter that are designed to test applied knowledge. • Restaurant Reality Stories that reflect upon what often occurs in restaurant businesses are appropriately placed within each of the 6 sections of the Operating Cycle of Control. • Mobile foodservice (food trucks and trailers) is presented in the Appendix—Restaurant Case and concludes with a project exercise to create a food-truck menu, as well as operational and marketing plans for a mobile foodservice as an additional business revenue source for the existing three-tiered restaurant operation case. • Key Cost and Analysis Formulas (Quick Reference)
The focus of the book is to help readers understand how certain concepts and values influence the way Germans like to do business. Germany is the strongest economy in Europe, and one of the largest worldwide. The business climate is good, people are highly skilled, and consumers have plenty of spending money in their pockets; for companies that are doing business internationally, Germany is a market that simply cannot be overlooked. However, many business relationships with Germans come to an end even before they begin; intercultural differences very often result in misunderstandings, frustration, and an unnecessary loss of time and money. Especially with Germans, even small things can be crucial when you are speaking to a (potential) business contact. This book aims at helping students and professionals avoid the common pitfalls that international business people typically step into when dealing with Germans for the very first time. Unlike with the other business- or text-books focusing on culture, this book will do more than just arm you with some simple “Dos and Don’ts;” it will provide interesting and easy-to- understand descriptions and anecdotes that highlight the cultural standards and dimensions that are (typically) theoretically discussed in scientific texts. Essentially, while talking about what makes “the average” German tick, readers will be equipped with the relevant background knowledge. The focus of the book is to help readers understand how certain concepts and values influence the way Germans like to do business. It will guide them on how to successfully interact with Germans, whether at trade shows, during virtual and face-to-face meetings, or when they are negotiating their first contract.
Essentials of Social Work Practice: A Concise Guide to Knowledge and Skill Development introduces readers to core concepts and skills that are vital to cultivating a successful social work practice. Unique in approach, the book clearly connects human behavior theories to engagement, assessment, goal-setting, intervention, and evaluation, while also illustrating the fluidity between micro, mezzo, and macro level activities. Over the course of eleven engaging chapters, students are introduced to the helping process, ethical standards, and strategies for working with individuals, groups, and families. They learn about contemporary service delivery models and cutting-edge programs that exemplify strength-based, ethically-oriented, and culturally relevant practice. Narratives and dialogues throughout provide detailed depictions of the use of core skills to bridge the gap between concepts and practice. A variety of creative tools and techniques are offered for use with diverse clients. Every chapter features self-care strategies to facilitate coping with common stressors in social work. The final chapter emphasizes lifelong learning and informs readers of vital resources for on-going professional development. Essentials of Social Work Practice prepares future social workers to employ strategic interventions, reflect upon their strengths and needs as a practitioner, and maintain personal health and wellness throughout their career. The book is an exemplary resource for foundational courses in social work. For a look at the specific features and benefits of Essentials of Social Work Practice, visit cognella.com/essentials-of-social-work-practice-features-and-benefits.
The two-volume Praeger Handbook of Human Resource Management is an indispensable resource for anyone with a question relating to workplace practice or policy. Volume One contains information organized by HR task or topic: Recruitment and selection, employee development, performance management, compensation and benefits administration, and employment law. Volume Two covers organizational issues like leadership and HR strategy, organizational development, change management, and general HR issues and workplace policy. Written by experts of all stripes, including HR professors, HR consultants, and practicing HR managers, this is the one-stop, preeminent source for all things HR. Anyone with personnel duties—whether VP for Human Resources or office manager—will find actionable answers to all their questions quickly. Personnel management is a critical business function. Make a mistake in, say, firing an employee, and soon you may find yourself on the phone with a lawyer. This handbook will help readers avoid personnel potholes and snares. Volume one of this set tells—among dozens of other topics—how to hire well, train employees, evaluate and develop workers, fire legally, set compensation, and abide by federal and state employment laws. Volume two rises above the trees for a look at the forest: leadership development, succession planning, managing change and conflict, creating emergency response plans, managing teams, forecasting employment trends, measuring results, and acquiring HR credentials. In addition, volume two will help companies develop workplace policies on everything from suitable dress to disciplinary procedures to work life balance. Entries in each category are short and to the point-from 500 to 1,000 words. Sprinkled throughout are longer, overview/theory pieces on subjects like performance management, selection, training, and HR Strategy. And the set will contain an extensive bibliography, resource section, and checklists on topics like hiring, safety, termination, training, and more. The Best Places to Work for are also the most profitable and the most fun. This handbook helps lay the foundation for building a rewarding, inspiring, and productive workplace, where people come to work each day with smiles on their faces.
Developed for busy HR practitioners and trainers, this book provides a concise guide to the theory and practice of employee training in contemporary organizations. Reflecting the importance of employee development to learning-based organisations in the knowledge economy, it clearly links employee training needs to business development and offers an accessible guide to current theories combined with research-based practical guidance in how to design effective training programs. Covering all the current theories about training and development and the latest thinking about workplace learning interventions, this concise, practical guide will be an essential source for HR practitioners and line managers seeking improve organizational learning and performance.
Every organization must comply with occupational health and safety regulations. Yet it is frequently unclear which actually apply in a given real-life situation, plus the field is loaded with technical terminology and complicated regulations. Many managers, trainers, even safety and health professionals therefore find it hard to know how to comply,
This reference handbook for students and beginning practitioners guides them through the main processes and ideas used in the practice of social work. Starting from intake and assessment, it moves on to intervention and covers the main theories that inform intervention and ends with evaluation and reflection. The approach offers a series of guidelines as reminders of actions that practitioners typically have to undertake and the issues that they need to bear in mind.
Health Information Technology Basics gives your students an introduction to the fundamental concepts of the health information technology profession. Perfect for introductory courses where core material in the health information profession is being introduced, this book is written for associate degree level HIT programs at technical, community, or career colleges. The text begins with an introduction to the U.S. health care system and explores career opportunities within the health information profession. The health record is dissected and its many components are carefully reviewed. The book also examines various formats of the medical record and analyzes the advantage and disadvantages of the EHR. Finally, the text covers medical terminologies and classification systems and outlines the basics of reimbursement systems. Features: Each chapter begins with learning objectives and key terms to give the reader a synopsis of what he/she should expect to learn. Additional resources are listed at the end of each chapter for further exploration of the information covered in the chapter. A glossary is included for quick reference of main terms presented throughout the text. An accompanying Instructor’s Manual provides review exercises which recap the important points as well as lab assignments that allow students to apply the information in a practical setting.