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New digital devices enable consumers to ubiquitously access the Internet and inspire them to switch between online and offline channels when shopping – a phenomenon extant research on consumer behavior terms cross-channel shopping. This considerable change in consumer behavior offers great potential for retailers worldwide to strengthen their competitiveness. Today, retail incumbents aspire to integrate their channels to offer compelling switching opportunities among all online and offline channels – an approach we coin cross-channel management. However, addressing cross-channel shoppers may entail a rise in business model complexity which can only be tackled by installing a firm-wide strategic change process. Set against this transformative background, this book offers insight into how firms can overcome said inertia and successfully transform their current channel specific business model to a much more integrated system of online and offline channels. With the help of 71 interviews with top and middle managers in retailing, this book derives a variety of recommendations in the field of cross-channel management for retailers and manufacturers.
[the text below needs editing and we must be careful not to say things about Dan Brown's book that could get Springer in legal trouble] Dan Brown’s novel, The Da Vinci Code, was first published in 2003; its sales have reached 40 million worldwide. The book mixes a small spice of fact into a large dollop of fiction to create an entertaining novel of intrigue, adventure, romance, danger and conspiracy, which have been imaginatively worked together to cook up the successful bestseller. Most interest in the book’s origins has centred on the sensational religious aspects. Dan Brown has written: ‘All of the art, architecture, secret rituals, secret societies, all of that is historical fact.’ This gives an air of authenticity to the book. Brown has, however, made up the religious doctrines, or based them on questionable accounts by others. The locations of the actions of The Da Vinci Code are not, however, made up. The present book is the scientific story behind the scene of several of the book’s actions that take place on the axis of France that passes through Paris. The Paris Meridian is the name of this location. It is the line running north-south through the astronomical observatory in Paris. One of the original intentions behind the founding of the Paris Observatory was to determine and measure this line. The French government financed the Paris Academy of Sciences to do so in the seventeenth to nineteenth centuries. It employed both astronomers – people who study and measure the stars – and geodesists – people who study and measure the Earth. This book is about what they did and why. It is a true story behind Dan Brown’s fiction. This is the first English language presentation of this historical material. It is attractively written and it features the story of the community of scientists who created the Paris Meridian. They knew each other well – some were members of the same families, in one case of four generations. Like scientists everywhere they collaborated and formed alliances; they also split into warring factions and squabbled. They travelled to foreign countries, somehow transcending the national and political disputes, as scientists do now, their eyes fixed on ideas of accuracy, truth and objective, enduring values – save where the reception given to their own work is concerned, when some became blind to high ideals and descended into petty politics. To establish the Paris Meridian, the scientists endured hardship, survived danger and gloried in amazing adventures during a time of turmoil in Europe, the French Revolution and the Napoleonic War between France and Spain. Some were accused of witchcraft. Some of their associates lost their heads on the guillotine. Some died of disease. Some won honour and fame. One became the Head of State in France, albeit for no more than a few weeks. Some found dangerous love in foreign countries. One scientist killed in self defence when attacked by a jealous lover, another was himself killed by a jealous lover, a third brought back a woman to France and then jilted her, whereupon she joined a convent. The scientists worked on practical problems of interest to the government and to the people. They also worked on one of the important intellectual problems of the time, a problem of great interest to their fellow scientists all over the world, nothing less than the theory of universal gravitation. They succeeded in their intellectual work, while touching politics and the affairs of state. Their endeavours have left their marks on the landscape, in art and in literature.
Canals of Britain is a comprehensive and absorbing survey of the entire canal network of the British Isles - the first of its kind. It provides a fascinating insight into the linked up waterways as well as the isolated cuts and quiet waters which may not be fully navigable by larger craft. Infinitely varied, it passes picturesque open countryside, wild moorland, coastal harbours, historic industrial buildings, modern city centres, canalside public houses and abundant wildlife. Stuart Fisher looks at every aspect of the canals - their construction, rich history, stunning scenery, heritage, incredible engineering, impressive architecture and even their associated folklore, wildlife and art. Enticing photographs give a flavour of each place and places of interest close to the canals are included. For those who are keen to explore that little bit further, taking smaller boats to points beyond which others usually turn back, there is information on little-known parts of the system, offering a new insight into this country's unique, surprising and beautiful canal network. Attractive, inspiring and foremost a practical guide, this has proved popular with canal enthusiasts and boaters wanting to get the most out of Britain's canals. This second edition features new canals and more colour photographs.
Discusses the Allied invasion of Normandy, with extensive details about the planning stage, called Operation Overlord, as well as the fighting on Utah and Omaha Beaches.
Written through the eyes of retail and technology executives, Branded! explores retailers who are successfully implementing social media and mobility strategies. Market-leading retailers are engaging technology-savvy customers though social media and mobility. Branded! reveals how these digital communication channels are an extension of a retailer's culture and strategy resulting in building brand equity. Comprehensive reviews of Starbucks, Zappos, Wet Seal, Macy's, 1-800-Flowers.com, JCPenney, Pizza Hut and Best Buy are featured. Branded!: Provides a clear review of social media as well as the rapid changes in the development and use of mobility. Demonstrates why retailers cannot 'wait and see', and must move rapidly Shows how each company's social media and mobility initiatives are based on the individual personality of the company. Discusses sophisticated analytic tools that enable retailers to measure their performance and make informed decisions on the data
In the early 1870's a nighttime view over Britain would have revealed towns lit by the warm glow of gas and oil lamps and a much darker countryside, the only light emanating from the fiery sparks of late running steam trains. However, by the end of this same decade,Victorian Britons would experience a new brilliance in their streets, town halls, and other public places. Electricity had come to town. In Children of Light, Gavin Weightman brings to life not just the most celebrated electrical pioneers, such as Thomas Edison, but also the men such as Rookes Crompton who lit Henley Regatta in 1879; Sebastian Ziani de Ferranti, a direct descendant of one of the Venetian Doges, who built Britain's first major power station on the Thames at Deptford; and Anglo&–Irish aristocrat, Charles Parsons inventor of the steam turbine, which revolutionized the generating of electricity. Children of Light takes in the electrification of the tramways and the London Underground, the transformation of the home with "labor saving" devices, the vital modernizing of industry during two world wars, and the battles between environmentalists and the promoters of electric power, which began in earnest when the first pylons went up. As Children of Light shows, the electric revolution has brought us luxury that would have astonished the Victorians, but at a price we are still having to pay.