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This practical guidebook presents an infrastructure for training library staff, starting with a robust onboarding process and continuing through a staff member's entire duration at an institution. Because library services and resources can change rapidly, ongoing training is an important aspect of library operations. Training can be a particular challenge at large, multi-branch library systems, because it can be difficult to ensure all staff are able to receive the relevant information. Written for library managers and training leaders, A Complete Guide to Training Library Staff presents a comprehensive lifecycle for staff development with a focus on tools and techniques to build a sustainable training program, set staff up for success in their positions, and develop a positive and supportive community across the library. Authors Emily Leachman and A. Garrison Libby spearheaded their library's movement to largely online trainings, which are inclusive of staff at all branch locations. This practical guidebook helps managers and trainers develop a comprehensive plan that allows new staff to quickly become acquainted with the operations of the library, provides ongoing training to make staff aware of new procedures and services, and creates a collaborative and supportive training environment to empower staff to learn and lead.

Staff Development

Library Leadership and Management Association. Human Resources Section. Staff Development Committee

Published: 2013-03-12

Total Pages: 232


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This new edition offers unique, state-of-the-art perspectives on library staff development and training.
Enable your library staff to deliver the most effective services possible!This comprehensive book is designed to assist library professionals involved in presenting or planning training for library staff members and customers. Library Training for Staff and Customers covers training issues from many points of view ranging from top management to department managers.Library Training for Staff and Customers contains essential information to help you make the right training decisions when planning for your staff. Library Training for Staff and Customers explores ideas for: effective general reference training training on automated systems training in specialized subjects such as African-American history and biography training for areas such as patents and trademarks training for research on business subjects. Library Training for Staff and Customers answers numerous training questions and is an excellent guide for planning staff development and setting a training budget for your library. Make your library more effective and easier for your patrons to use with the strategies in this book!
Drawing on the expertise of thirty-seven top experts with a variety of experiences from a wide range of libraries, you will learn how to : assess your library's needs and set realistic training goals ; create and budget for a training infrastructure ; enhance the existing skill set by building on core competencies ; and adapt proven assessment surveys to address specific issues.
A guide to training library staff that covers customer service essentials, general training guidelines, preparation, assessing and anticipating the needs of patrons, tracking and responding to feedback, planning self-development days, instituting continuous learning, and more. Includes resource tools.
This comprehensive book covers the philosophy behind RFPs to prime readers to understand how to most effectively write them and provides instruction on navigating the submission process as it applies to multiple types of libraries. For many years, only large academic and public libraries and a few library systems regularly used RFPs. Now, smaller schools, public libraries, and library systems use RFPs as tools to select vendors for computer equipment, online systems, databases, and materials. Library consortia frequently use RFPs to select databases and integrated library systems. In this useful book, readers will learn more about the types and advantages of RFPs; the timelines and logistics for submitting RFPs; how to write different types of RFPs; how to evaluate vendor performance; the transfer process when a new vendor is selected; vendor perspectives; and RFP ethics. An appendix includes sample RFPs and evaluation materials, and a glossary defines language necessary to writing and understanding RFPs. This book is essential reading for librarians who need to select vendors to provide library materials including books, serials, and media in all formats as well as for those who are choosing integrated library systems, security and inventory systems such as RFID, computer equipment and software, online and streaming materials such as books and music, or services such as digitization.
An indispensible resource for librarians of all roles, the case studies in An Introduction to Staff Development in Academic Libraries demonstrate the necessity and value of integrating the library's mission statement and strategic plan with bold approaches to staff orientation, training, mentoring, and development.
US. origin. Rating library employees.
Librarians must now work at a different level from that required 20 years ago, but the training available is not always appropriate or accessible to all. The authors of this volume have responded to this significant and continuing change within the profession by offering a much-needed guide to best practice for staff training and development in library and information work. This handbook addresses new aspects of service provision both in the UK and abroad, and provides an up-to-date review of the current developments that are becoming increasingly important to librarians through the influence of the electronic age and the widening of areas of professional involvement. The Handbook of Library Training Practice and Development will be invaluable to those responsible for the development of staff and line managers as well as providing a crucial insight into the information profession for anyone new to this career path or looking to develop their knowledge within it.