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Relationship happens when there is a need fulfillment. You will have a lasting relationship with this book as it will fulfill many of your skill needs. Be hard on the assessments, practices, exercises, and activities to build soft skills to produce hard results. This book will help you bridge the gap between knowing and doing. Definitely, the book will achieve that as it contains many activities, tools, and cases. Seven soft skills, chosen after a lot of debates and deliberations, will make you a peak performer. The skills presented lucidly make reading an exciting experience. Discover. Develop. Deliver.
Go from ordinary to extraordinary with 7 essential soft skills. You need Adaptability, Resilience, Optimism, Integrity, Critical thinking, Pro-activity and Empathy to stay one step ahead. Our world is changing - so fast, so furiously, so ferociously - that to stand out at work you need to change what you're doing. And quickly. To get ahead, you need soft skills. To stay ahead you need The Advantage. Just doing your job won’t get you to the top, but what does it take? Soft skills are your secret weapon. These days we’re all working harder and longer, but finding it harder than ever to make an impact and get the results we want. Traditional skills like being a good team player, a solid leader or a brilliant negotiator don’t seem to be as effective anymore. To really stand out, you need to be doing something different, something better. You need The Advantage. In this groundbreaking book, we set the scene for seven new skills that will propel you and your career forward. Through a combination of scientific research, no-nonsense advice, practical exercises and case studies, this book shows you how to understand, develop and use: Adaptability - respond effectively to challenges and grab new opportunities Resilience - learn from experience and attack the next challenge with equal boldness Optimism - be the most positive person you know Integrity - trust, values and honesty are the name of the game now as is authenticity Critical thinking - challenge assumptions and find solutions Pro-activity - thinking and acting ahead Empathy - respect and nurture your relationships STAY AHEAD OF THE COMPETITION.
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century.
How to spot employees' true game-changing character traits for creating a winning culture Contrary to most conventional management wisdom, The 7 Non-Negotiables of Winning looks beyond employee skills and background and to identify the true game-changing character traits for creating a winning culture. Based on the author's methodology for what abilities drive decisions and actions within his own company, The 7 Non-Negotiables of Winning details how respect, belief, loyalty, commitment, trust, courage, and gratitude play an integral part to multiple key business outcomes. Provides illuminating stories and skill-building exercises to increase individual and group strength in each of the traits Author David Williams is CEO of Fishbowl provider of Fishbowl Inventory, the leading inventory management and asset tracking solutions for SMBs serving businesses globally When these seven core traits become the standard within any company, employees become inspired to flourish and companies sail over business hurdles to achieve record growth.
***BUSINESS BOOK AWARDS 2021 WINNER: SELF DEVELOPMENT BOOK OF THE YEAR*** Everyone says a great leader needs EQ, Emotional Intelligence, soft skills, blah, blah, blah. What does that even mean? Where do you start? Where’s the line for that on the P&L? You might think that business is all about facts and figures. You probably prefer it that way. The truth is that as uncertainty and business complexity increases, successful leaders need to embrace soft skills to get the best out of their people in a sustainable manner. In this succinct, no-nonsense approach, Anne Taylor shares: Key soft skills relevant for leadership and practical applications of how to use them every day drawn from real-life case studies Straightforward tools to better understand yourself, because your leadership starts with YOU Simple frameworks to communicate with others to get things done while building a stronger relationship with them (at the same time, how efficient!) Logical ideas you can try immediately with on-line support if you want it. All done in an easy to read, logical, organized manner for people who prefer facts and don’t consider themselves natural ‘people people.’ In a direct yet professional manner, Anne combines the results-oriented focus from her extensive business background in Fortune 100 corporations with her passion for personal awareness and conscious choice to help you get better results through your people, fast. The Practical Principles in this book, when applied, practiced and honed, can improve your effectiveness, impact and bottom-line results.
The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. A Leader’s Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: Increase your confidence and impact. Communicate more effectively. Learn different tools, techniques and approaches when working with different types of people. Listen and question effectively. Develop rapport and empathy. Give better feedback. Deal with difficult situations and cope with conflict.
Many have lost many opportunities because of their inability to speak and write in English. People have skills in their functional areas but they lack the skills to communicate in English. This book is for middle level executives and students to help them speak confidently and write convincingly. It contains assessments, practice tests, tools, and techniques to overcome barriers and speak confidently and write convincingly. It will help them use the existing opportunities and create many opportunities to excel. It is also a resourceful resource for anyone who wants to refresh their English. Learning a language demands motivation. This book will help the readers stay motivated. Workplace related positive examples make the book more relevant. Communicate. Contribute. Captivate.
This is an open access book. Technology has had a huge impact on education and social dynamics around the world. Since the introduction of information and communication technologies (ICTs), such as the internet, smartphones and social media, much has changed in the way we learn and interact with others. In education, technology has enabled students and teachers to access more diverse and engaging educational resources. With internet access, students and teachers can access educational resources from all over the world and learn about various topics and disciplines. In addition, technology also enables distance learning, which allows students and teachers to connect from different locations. However, there are also negative impacts of using technology in education. For example, excessive use of social media and the internet can cause concentration disorders and addiction in students. In addition, too much reliance on technology can also reduce students’ ability to think critically and solve problems independently. In social dynamics, technology has allowed us to connect with people from all over the world and paved the way for greater collaboration and cultural exchange. However, technology has also brought negative impacts on social dynamics, such as the spread of fake news or hoaxes, cyberbullying, and social media addiction. In this regard, technology can be a very useful tool if used wisely and with proper understanding of its impact. Therefore, to support this, Universitas PGRI Yogyakarta was hold an international conference and Call for Papers The 2nd UPY International Conference on Education and Social Science (UPINCESS) “The Impact of Technology on Education and Social Dynamics” on September 27, 2023. The conference aims to discuss in depth about the impact of technology on education and social dynamics, as well as finding appropriate solutions and strategies to minimize its negative impact and maximize its benefits. Experts, researchers, and practitioners in the field of education and technology from around the world can share their knowledge and experience in this conference, and can encourage collaboration and innovation in this field.
The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience: Step 1: Becoming authentic Step 2: Becoming self-aware Step 3: Becoming aware of others Step 4: Using the emotions Step 5: Understanding the emotions Step 6: Managing your own emotions Step 7: Managing the emotions of others Step 8: Mindfulness for leaders The chapters, underpinned with scientific research, offer real-life illustrations from leaders facing real challenges and triumphs, as well as exercises, case studies, tips and strategies to put these steps into action. It also includes a self-assessment at the start of the book to help you find out how emotionally agile you already are. This straight-talking guide is the ultimate guide for busy managers wanting hard advice on how to deal with the softer side of business life.