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Every quick idea in this book has been selected to directly or indirectly help you gain and retain customers, create relationships, and build a successful business.
Motivational speaker Chandler highlights 100 proven methods to positively change the way people think and act, methods based on feedback from the corporate and public seminar attendees he speaks to each year.
Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up. Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their performance. And, importantly, when managers are skilled in providing this type of feedback, their employees typically reward them with increased productivity, commitment, and overall performance. However, just like customers who always order the same old entree at a restaurant, managers tend to choose the same old kinds of recognition and rewards. Some traditional rewards still work well, of course, but there is always room for new ideas. 151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, plus others that are destined to become classics. Ideas such as: — Enriching jobs by giving employees more autonomy and decision-making responsibilities. — Purchasing personally signed books suited to the potential you see in eachemployee. — Awarding special coupons for free gasoline or transportation. — Hiring a masseuse to rub out stiff necks and backs. — Making your employees more invested by offering profit-sharing. — Plus many free or low-cost rewards. Included with each of the 151 strategies is an “assignment” that you can use as a roadmap to bring the idea to life.
Drawing on a wealth of experience, both in research and teaching the authors of this book have developed a text that integrates reputation, responsibility, ethics and accountability.