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Sample letters and thousands of heartfelt, ready-to-use phrases, conveniently arranged by key word in thesaurus form, quickly provide exactly the right words to express feelings with warmth, grace, and ease.
Suggests ways of motivating employees by recognizing their accomplishments, including both formal and informal rewards, individual and group rewards, and special events, incentives, and contests.
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!
Don't get stressed out, get the stress out. Bestselling author George's book is a chunky, charmingly illustrated volume packed with quick fixes like visualization and aromatherapy, as well as big-picture solutions such as eliminating clutter, overcoming bad habits, and creating more harmonious relationships.
“Share these ideas with key members of your company. Together, select a half-dozen ideas that resonate with all of you. Next, devise a plan to systematically implement these. And watch your company grow both in profitability and as a great place to work.” —Inc.com Employee engagement has been consistently cited as a top and growing priority by CEOs, managers, and human resources leaders across the country. From bestselling author Dr. Bob Nelson will help move any organization from just measuring the need to engage employees to actually changing management behaviors that will lead to a stronger culture of engagement. Your organization will become more effective at both attracting and retaining talent and maximizing the contribution of your employees. 1,001 Ways to Engage Employees: Categorizes specific research-based factors proven to impact employee engagement. Cites hundreds of examples of what other companies are doing to enhance employee engagement—ideas you can use right now. Offers practical insights and advice from hundreds of clients Dr. Bob has worked with. Highlights the key research on employee engagement you need to know and use. Is the only resource on the market that guarantees behavioral change on the part of your leaders that will deliver desired results. Employees are your company’s most important asset. Attracting the best, getting them to do their best work, and keeping them in the organization are critical to your company’s success. 1,001 Ways to Engage Employees gives you all the powerful tools you need.
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Offers advice and practical examples of techniques for developing leadership skills, including identifying creative approaches, setting goals, taking risks, and supporting ideas
Having trouble accomplishing your goals? Can't get started on the road to your dream? Wish you were more productive, more creative, more in charge? Want to make tough decisions without procrastination? We've all known those who seem to always run on the track to success. They are not necessarily smarter or harder workers; what they do know is how to create the inner spark that will turn their ideas into action. In this book, Sang H. Kim, a premier motivational speaker and bestselling author, shows you how to bring out the spark that will motivate you to succeed. Discover what it takes to successfully motivate yourself, your collegues, your team members, your students, your employees, your customers, even your boss, to make your life easier and more productive. 1,001 Ways to Motivate Yourself and Others is packed with hundreds of proven, effective, practical ways to get yourself moving on the road to success. Book jacket.
With 1001 acts of kindness in 25 categories, this book brings people together, ignites conversations, and creates connections in our fast-paced world. So often we feel weighed down by problems at home, hassles at work, or the issues facing society. Imagine instead feeling empowered, optimistic, and purposeful about intentionally taking tiny steps to make the world a kinder place. Award-winning author Dallas Woodburn’s 1001 Ways to Be Kind is a fun, dive-in-anywhere book with 1001 acts of kindness broken down into 25 different categories, from everyday kindness to kind acts for children to do and kind acts to do on your lunch break. Graphically designed by McKay Rappleyea in full color, each section provides ideas, motivation, and hope. Immensely giftable AND actionable, this is the book our world is yearning for right now—a little book that could spark a big movement—touching people’s hearts, building bridges across differences, and making our world kinder, week by week and reader by reader.