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Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
What makes for a great meeting? As a leader, how can you keep discussions on point and productive? In How to Run a Meeting, Antony Jay argues that too many leaders fail to plan adequately for meetings. In this bestselling article, he defines the characteristics that contribute to success, from keeping formal minutes to acknowledging junior staff first. These guidelines will help you get demonstrably better results from every meeting you run. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
“This book will help you own your calendar, block time for what matters most and reclaim your life.” —Paula Rizzo, author of Listful Living: A List-Making Journey to a Less Stressed You You want more time to spend with family, to achieve big goals, and to simply enjoy life. Yet, there seem to be more and more things competing for your time, and more distractions interrupting your day. Craig Jarrow has spent many years testing time management tactics, tools, and systems and written hundreds of articles on productivity, goals, and organization, Through it all he’s learned a simple truth: Time management should be easy, not complicated and unwieldy. And it shouldn’t take up more of your precious time than it gives back! Time Management Ninja offers 21 rules that will show you an easier and more effective way to take control of your time and manage your busy life. Follow these simple principles and get more done with less effort. It’s no-stress, uncomplicated time management that works. “Read this book, apply its rules, and you’ll find freedom.” —Hyrum Smith, bestselling author of Purposeful Retirement
Sharpen your focus and tighten your time frames to get more done in less time The 25 Minute Meeting goes beyond “cut to the chase” and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity—if they are poorly planned and run. Done well, meetings are short, sharp, productive affairs that provide critical time and space for the interactions that drive business forward. This book shows you how to effectively and efficiently recover your time with a roadmap to the 25-minute meeting. A clear framework walks you through the entire meeting process, with emphasis on timing and focus, with illustrative case studies showing how real-world meetings have transformed from painful to purposeful with a few simple changes. From purging the invite list, to shutting down irrelevant tangents and facilitating more efficient communication, this book can help you reclaim your lost hours without sacrificing collaboration. Learn the art and science of conducting short, useful, purposeful meetings Follow a clear framework for meeting planning, preparation, and participation Assess your meetings’ effectiveness using helpful checkpoints in each chapter Boost your meetings’ impact with variety and visuals—without adding unnecessary time A well-run meeting is a goldmine of opportunity for Getting Things Done; it is where the diverse set of talents on your team come together into a whole of achievement—it is your most valuable commodity. It’s time to leave dusty, boring, time-sucking meetings in the past and revolutionize the way we come together. The 25 Minute Meeting shows you a fresh, more productive approach to working, cooperating, collaborating, and communicating the 21st century way. The 25-Minute Meeting is the first book in Donna McGeorge’s It’s About Time series. With The 25-Minute Meeting, you’ll learn to give your meetings purpose and stop them wasting your time; with The First 2 Hours, you’ll find the best time of the day to do your most productive work; and with The 1-Day Refund, you’ll discover how to give yourself the extra capacity to think, breathe, live and work.
Get out of time debt. How to Invest Your Time Like Money is a concise, practical guide to get you out of time debt. Unlike others, who create the false hope that if only you worked harder, faster, longer, and smarter, you could do everything you want and make everyone happy, time coach Elizabeth Grace Saunders introduces a process to better manage your limited time so you can focus on what’s important. Her method will help you avoid letting everyday pressures and demands get in the way. Using proven techniques and exercises based on the principles of personal finance, readers will learn to identify their time debt, create a balanced budget, build a base schedule, maximize their time ROI, and identify a process to get back on track—and stay there.
This book will change your mind forever about that "useless" meeting you are forced to attend. Paul Axtell emphasizes that meetings are vital to the work of successful organizations--we need to master the skill sets for designing, leading, and participating in meetings. A consultant with more than 30 years in the business, Axtell outlines 8 strategies with a host of compelling ideas you can put into action immediately. This is a book for the manager who recognizes that meetings are at the core of the work you do, the supervisor who wants to be wonderful to work for, the employee who wants to contribute as much as possible, the project leader who wants every team meeting to add velocity to the project. Meetings are essential. So let's make them work.
10 Minutes a Week to great Meetings Description This book is written to improve your meetings through impacts on specific areas including: preparation, participation, facilitation, logistics and follow-up. Improving your meeting expertise will make you more valuable to your organization, be more effective and feel better about your contributions. Meetings are everywhere in modern organizations because no one has found a better way to get business done. Yet people who attend or even facilitate meetings also complain that they are wasteful, de-energizing and demotivating. 10 Minutes a Week to great Meetings is written to improving your meetings and has two primary parts. Part 1 is the 10 Minutes a Week to Great Meetings training plan. This section is organized as a short 10 minute a week course in the basics of running, organizing and participating in meetings. Each of the 10 lessons focuses on one aspect of the effective meeting. When a group goes through the 10 lessons their meetings will be more effective and far more energetic. Part 2 is the Meeting Idea Book. This section takes the 10 lessons and expands them to include background, additional ideas, best practices from top organizations and extensive checklists of ideas, strategies and tactics.
Supervision is a leveraged activity. When we develop the supervisor's skills, we enhance the productivity of the whole workgroup. This book provides valuable skill training for supervisors, team leaders, and managers. It offers techniques to improve reliability that can be accomplished at the supervisor level. It teaches both the science and the art of the supervision of maintenance workers, discusses managing meetings and time, the elements of technical issues, and presents management and people skills, offering maximum productivity and high-quality provision of services and at the same time, improving morale throughout the workforce. This book is suitable for all types of maintenance for organizations with supervisors and managers from plant operations, storeroom, construction, and related areas including industrial organizations, construction companies, mines, fleets, building maintenance, janitorial maintenance contractors, and vocational tech schools teaching maintenance short courses.
The enhanced edition includes over 30 minutes of video featuring author Patrick Lencioni exploring the book's concepts more in-depth and providing new illustrative stories. It also includes color PDFs of many of the book's models, tools, and assessments.
“Normalize Great Service. The 5 Week Plan” is a detailed, practical guide, inspired by 5* hospitality best practices, for entrepreneurs and small-business owners to better serve their employees and customers. It leads with the vision that great quality service should be normalized, making it possible to have attentive and professional interactions across all customer-facing businesses, regardless of their scale and level of luxury or simplicity. Along with a structured and practical approach to change, allocating the necessary importance to the follow-up steps as well (reinforcement and celebration), the guide includes: Self-audits to assess the current state of your employee engagement or customer satisfaction; A Facilitator Guide to help you streamline the training; A Participant Workbook to serve as the foundation for your team members' training; An abundance of examples to inspire you, based on a practical study case; Useful exercises and templates to support your team’s efforts. So, Take What You Need and Join the Movement to Normalize Great Service! If you are a small business owner in the customer-facing service industry, a servicepreneur, then you are the leader, everything will reflect your actions and decisions. So, TAKE WHAT YOU and your team NEED to exceed those expectations! Appreciate and celebrate more, listen to the emotional and physical voice of your employees to better care for them, and listen to the needs and wishes of your customers to guide your service. If you are a freelancer or a solopreneur, you are a one-(wo)man-show being at the same time the business, the employee, the brand, and the values. TAKE WHAT YOU NEED to shape your skills and create experiences rather than provide services. Answer that call, write that email, connect in that meeting, and deliver that project at its best level! Select the gestures, words, tools, and mentalities that add value to your work. If you are a service professional, I admire your dedication to self-development. TAKE WHAT YOU NEED to upgrade your many talents, become even more valuable on the market, and declare yourself an experienced curator because that’s what you are! If you are a customer (and all of us are customers, daily!) respect yourself by not accepting service below expectations, and appreciate the service employees' continuous effort to create experiences. TAKE WHAT YOU NEED, know what you deserve, and don’t settle for less!