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WHO IS THAT HERO FOR HIRE? Lucas Kincaid: Loner, independent, Southern charmer. He'd quit the bodyguard business—except he's pulled back for one last assignment. Grace Fairfield: Also known as Roberta Grace, bestselling romance author. Her steamy love scenes have no comparison to the sparks that fly between her and Lucas! Assignment: Somebody at the romance writers' conference wants to hurt Grace, which means Lucas is guarding her day and night. He quickly realizes that he's willing to risk anything to keep the lovely Grace safe—and willing to risk even more for a future together… Being a bodyguard means staying close as a lover
From the beloved #1 New York Times best-selling author of If You Give a Mouse a Cookie Max is a determined puppy with a lot to learn on his adventure of becoming a life-changing friend and helper. Dogs are trained to do lots of things, like open doors, turn on lights and even help take off someone’s shoes. Max’s puppy raiser, Sam, takes him everywhere; on the bus, to puppy kindergarten, and even to restaurants. But it’s tough staying underneath the table when the french fries smell so good! Discover the fun and important ways Max earns his special yellow vest as he gets ready to help someone in need of a true hero. "A good message excellently illustrated." (Picture book. 4-8) - Kirkus Reviews
1-800-Hero by JoAnn Ross released on Jun 24, 1998 is available now for purchase.
On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown? In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to: Achieve the mindset required for Hero-ClassTM service Understand the customer’s expectations--and exceed them Develop powerful communication skills Avoid the seven triggers guaranteed to set customers off Handle difficult and even irrational customers with ease Armed with the tools and techniques in Be Your Customer’s Hero, you will have all they need to transform themselves into the heroes their customers need.
What are the qualities that guide people's lives in times of disaster, allowing ordinary men and women to perform extraordinary acts of courage, compassion and love? This book explores the heroic principles and qualities that are innate in all of us. The author tells how once they are accessed these principles open doors that radically change our lives. What she presents here satisfies a deep yearning we are all experiencing today. The ten laws of The Hero's Code teach us how to go within for the answers and resources we need, regardless of what's happening at the moment-driving on the freeway, facing a difficult challenge at work, being confronted on the street by a threatening stranger, even facing the of loss of a loved one. The book explores the nature and meaning of each law, how it is manifest in real life, simple exercises for developing skills for applying each law, and common-sense, safety and awareness tools to ensure your safety. If you have ever dreamed of developing the kinds of heroic qualities that allow ordinary people to respond courageously and compassionately to man-made and natural disasters, this book is for you.
What if you could be a superhero with superpowers? This book explores the superpowers of the saints (better known as virtues). With stories illustrating cardinal, theological, and "little" virtues, this comprehensive Catholic virtue training will help children ages 9 to 11 build strong faith to last a lifetime. Using a snapshot from the saint's life exemplifying the virtue, each short vignette includes a Bible verse, virtue definition, story, questions for reflection and an original prayer to help children develop the specific virtue.
Imagine the world that we live in and all of the people that you know and have ever met. Some are family, others friends and associates, but suppose that 1 out of every twenty of them is something more than a mere man or woman; they are alien beings from the planet Venus, and though they are superior to us in every way they have lived peacefully amongst our kind for the past several decades. But now, a faction of their race has decided that their time for humility has come to its end. They send cyborgs out on a global campaign to capture and detain all of mankind until the day of Harvest, but thanks to your best friends intervention you are one of the few to escape.Such is the plight of the storys main character, Derek, and written in journal form are his personal experiences and thoughts of a world where humans are no longer the dominate species on earth. Taken in by Kiitos family, who are also Venusian, Derek goes through the motions of learning all that he can about their kind, and by chance he discovers that he himself is a Hybrid. Half human and half Venusian, the fact that he has the same capabilities as his full blooded counterparts thrills him to no end, but the responsibility that he feels in regard to his newfound power compels him to reluctantly join in the Rebellions effort to liberate mankind through war with the tyrannical Conglomerate. Nevertheless, before he has the time to make peace with that decision he is presented with an opportunity to help make the world a better place than it was before; a planet where personal agendas are a thing of the past, political gain plays no part in doing whats right for society and people are once again free to sleep with their doors unlocked. It is a state of being for which Derek has always dreamed of, and all that he has to do in order to bring it to fruition is form a secret alliance with a third party. Blinded by the possibilities, he fools himself into believing that accepting the offer and keeping it a secret is in everyones best interest, but, when the time comes to fulfill that oath he realizes the ramifications that his treachery may bring. Because his insight comes too late to warn the Rebellion of the intended ambush upon their forces, a personal sacrifice has to me made, but will it be enough to protect them and all of mankind from what lurks on the horizon.
New York Times bestselling author Donald Miller shares the plan that led him to turn his life around. This actionable guide will teach you how to do the same through journaling prompts and goal-planning exercises. There are four characters in every story: The victim, the villain, the hero, and the guide. These four characters live inside us. If we play the victim, we’re doomed to fail. If we play the villain, we will not create genuine bonds. But if we play the hero or guide, our lives will flourish. The hard part is being self-aware enough to know which character we are playing. In this book, bestselling author Donald Miller uses his own experiences to help you recognize if the character you are currently surfacing is helping you experience a life of meaning. He breaks down the transformational, yet practical, plan that took him from slowly giving up to rapidly gaining a new perspective of his own life’s beauty and meaning, igniting his motivation, passion, and productivity, so you can do the same. In Hero on a Mission, Donald’s lessons will teach you how to: Discover when you are playing the victim and villain. Create a simple life plan that will bring clarity and meaning to your goals ahead. Take control of your life by choosing to be the hero in your story. Cultivate a sense of creativity about what your life can be. Move beyond just being productive to experiencing a deep sense of meaning. Donald will help you identify the many chances you have of being the hero in your life, and the times when you are falling into the trap of becoming the victim. Hero on a Mission will guide you in developing a unique plan that will speak to the challenges you currently face so you can find the fulfillment you have been searching for in your life and work.
When a new friend challenges Alice, who has Asperger’s, to step outside her comfort zone, Alice decides to revise her rules in this novel for middle readers.
Struggle of power between once bestfriends. The two find themselves caught in the middle of the longest war in existence between Heaven and Hell. Gabriel and Hadriel will decide the fate not just for themselves but of the entire Mortal Realm. Follow Gabriel in his journey to find out if his gifts are in-fact curses set upon him or the greatest gifts given.